
Team Lead, Launch Operations
2 weeks ago
Team Lead – Launch Operations / Product Discovery
Location: Manila, Taguig, National Capital Region
Job Description- Plan and oversee projects to ensure that they are delivered in a timely fashion and within budget.
- Plan and identify project resources and budgets.
- Develop and manage detailed project schedules and work plans.
- Utilize industry best practices, techniques, standards throughout the project execution.
- Monitor progress and manage stakeholder expectations.
- Measure project performance and identify areas for improvement.
- Work with the key stakeholders and the development team in designing systems and solutions.
- Introduce and maintain best practices to ensure projects are being implemented efficiently.
- Assist in the resolution of technical issues raised by the team.
- Provide expert product support and demonstrations to internal and external customers when required.
- Background in payment processing, merchant acquiring and e-commerce.
- Familiar with agile methodology, especially working within multiple scrum teams.
- Well organized and able to prioritize work effectively.
- Familiar with Atlassian tools such as Jira.
- Experience with a proper development lifecycle and drafting business requirements documents.
- Willingness to take ownership and show initiative to achieve results.
- Good communication skills, both written and oral in English and Tagalog; able to communicate effectively to business and technical teams.
- Excellent stakeholder management and the ability to build relationships across the organization.
- Systematic approach to handling problems.
- Degree in Computer Science / Information Technology, or equivalent.
- At least 2–3 years of project management background.
- Company events
- Flextime
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
- 13th month salary
Supplemental details: Schedule – 8 hour shift; Ability to commute/relocate – Manila: Reliably commute or planning to relocate before starting work (required).
Posting InformationSun Life of Canada (Philippines), Inc. – Taguig, National Capital Region
NoteOther job descriptions found in the posting discuss additional roles (e.g., Product Owner, Group Product Manager). This refinement focuses on the Team Lead – Launch Operations / Product Discovery role and preserves the core responsibilities and qualifications relevant to that position. If you want, I can consolidate other roles into a separate adjacent listing with appropriate not allowed formatting conversion.
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