Senior Operations Specialist

3 weeks ago

Philippines Bolt Full time

Overview

We are looking for a proactive and strategically-minded Senior Operations Specialist to join our Poland Rides team. In this role, you will work at the intersection of legal, public policy, and operations, managing regulatory risk, driving cross-functional projects, and representing Bolt in communication with public institutions.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission - to make cities for people, not cars. And we need you to make it happen

About The Role

We are looking for a senior-level specialist who combines legal awareness with operational agility. You will play a key role in identifying and managing compliance risks, working with city authorities, tracking regulatory changes, and supporting our operations team with clear risk assessments. You will also act as a public-facing representative of Bolt in discussions with city governments, regulators, and other stakeholders, supporting both day-to-day operations and long-term strategic initiatives.

Main tasks and responsibilities
  • Monitor and assess the impact of regulatory and legislative changes on Bolt’s operations in 100+ cities across Poland.
  • Build and maintain relationships with city authorities, transport departments, and other public institutions.
  • Coordinate internal stakeholders (Legal, Ops, Public Policy) to prepare documentation, legal briefings, and strategic responses.
  • Provide legal and risk-related input to operational projects (e.g. new fleet models, financing initiatives, regulatory compliance).
  • Participate in public meetings and regulatory consultations on behalf of Bolt, with clear, confident communication.
  • Develop contingency plans and strategies in response to identified business or legal risks.
  • Create internal documentation and training materials on compliance-related developments and processes.
About you
  • You have a background in legal, risk, or regulatory operations, and ideally 2+ years of experience in a cross-functional or public-facing role.
  • You understand how public administration works and feel confident navigating regulatory processes and city-level governance.
  • You are fluent in Polish and English and can communicate clearly, persuasively, and with legal accuracy in both languages.
  • You are proactive, structured, and confident managing complex projects with multiple stakeholders.
  • You combine legal understanding with business awareness and can translate legal requirements into practical actions.
  • You feel comfortable presenting Bolt’s position in meetings with city councils, government bodies, or regulators.
  • You thrive in dynamic, fast-paced environments and bring strategic thinking to operational risk management.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying

Why you’ll love it here
  • Play a direct role in shaping the future of mobility.
  • Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth with unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
  • Take care of your physical and mental health with our wellness perks.
  • Some perks may differ depending on your location.
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