Career Platform Trainer

1 week ago


Santa Rosa, Philippines Magic Full time

Overview

Magic Taguig, National Capital Region, Philippines

Location: Philippines • Compensation: $5.00 / hour • Employment type: Full-time • Seniority level: Entry level

About the Client

We are a leading AI-powered career coaching platform that helps job seekers increase their success rate in the competitive job market. Our all-in-one coaching and application tools, combined with specialist support, assist candidates in securing high-paying job offers. We're revolutionizing the job search process by providing personalized guidance and cutting-edge technology.

The Role

We are seeking a Career Platform Trainer to conduct personalized walkthrough sessions with clients, helping them maximize the benefits of our job search tools and platform. This role is crucial in ensuring clients can effectively utilize our technology to enhance their job search success, providing real-time guidance and support through remote access assistance.

Responsibilities
  • Client Training & Support – Conduct 2-3 daily walkthrough sessions with clients via remote access tools; Guide clients through platform features and job-seeking activities; Provide clear, step-by-step instructions during live sessions
  • Session Preparation – Research client backgrounds and needs before sessions; Prepare customized training approaches for different client scenarios; Document common questions and create solution templates
  • Platform Expertise – Master recruitment platforms, including LinkedIn and internal tools; Stay updated on platform features and best practices; Provide feedback for platform improvements
  • Client Success – Ensure clients understand and can independently use tools post-session; Follow up on client progress and provide additional support as needed; Maintain professional communication throughout client interaction
  • Skills, Knowledge and Expertise – Required: Proven training or teaching experience (corporate setting preferred); Excellent English communication skills (written and verbal); Experience with recruitment platforms and job search tools; A track record of delivering clear technical instructions; Professional video presence and presentation skills; WFH Set-Up: Computer with at least 8GB RAM, an Intel i5/core or AMD Ryzen 5 or higher; Internet speed of at least 40MBPS; Headset with extended mic and noise cancellation; Webcam; Back-up computer and internet connection; Quiet, dedicated workspace at home
  • Your Superpowers – Remote access tool proficiency; Platform training expertise; Technical troubleshooting ability; Professional presentation skills
  • You should apply if… – You're passionate about helping others succeed in their career journey; You excel at explaining technical concepts in simple terms; You're trustworthy and comfortable handling sensitive information; You thrive in a client-facing role requiring both technical and interpersonal skills; You're excited about being part of an experimental role with growth potential
  • What to expect – Work Setup: Remote position; Must have a reliable internet connection and a quiet workspace; Required to provide own computer with Intel Core i5 or equivalent or higher
  • Working Hours – Monday to Friday, 9 AM to 6 PM EST; Occasional weekend availability for urgent matters; 40 hours per week
  • Compensation – $5 per hour; No benefits package included
Qualifications
  • Proven training or teaching experience (corporate setting preferred)
  • Excellent English communication skills (written and verbal)
  • Experience with recruitment platforms and job search tools
  • A track record of delivering clear technical instructions
  • Professional video presence and presentation skills
  • WFH setup requirements as listed under responsibilities
Work Setup & Hours
  • Remote position with a quiet, dedicated workspace
  • Must have reliable internet and own computer
  • Working hours: Monday to Friday, 9 AM to 6 PM EST; 40 hours/week
  • Occasional weekend availability for urgent matters

Benefits

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