Business Development Representative

2 days ago

Marikina, Philippines SmartScale360 Careers Full time

Overview The Business Development Representative (BDR) serves as a Sales & Marketing Support Specialist for SmartScale360’s U.S.-based client in the home care industry. This role focuses on building meaningful connections through outbound calls, managing referral relationships, and ensuring accurate data entry across sales tracking systems. As a BDR, you will act as a virtual assistant to multiple members of the sales and marketing team, providing administrative, research, and coordination support that ensures smooth day-to-day operations. Key Responsibilities Outbound & Lead Engagement Make outbound calls to referral sources, prospective partners, and contacts to establish professional, consultative relationships. Maintain consistent and detailed records of all interactions within the client’s CRM, WellSky system, or Google Sheets portal. Ensure accurate documentation of lead status, progress, and follow-up notes. Administrative & Sales Support Consolidate and organize notes from calls, emails, and other communication channels. Assist the sales and marketing team in scheduling appointments, event planning, and research activities. Maintain up-to-date tracking sheets, ensuring sales performance and referral data remain accurate and complete. Support coordination between sales representatives, marketing staff, and client leadership for ongoing initiatives. System Management & Reporting Manage and update data within spreadsheets or CRM platforms. Help organize referral sources and customer information for sales reporting and performance tracking. Contribute to potential system transitions from spreadsheets to CRM software by providing input and maintaining data integrity. Tools and Platforms Google Sheets – Sales tracking and reporting WellSky – Referrals, scheduling, and intake tracking Microsoft Teams & Outlook – Communication and scheduling CRM Tools – Data management and progress monitoring Qualifications Must-Haves: Excellent command of English with professional communication skills (verbal and written) Prior experience in outbound calling, CRM usage, and high-volume lead outreach Strong organizational skills with attention to accuracy and detail Ability to manage multiple sales and marketing members simultaneously Reliable, proactive, and capable of working independently in a remote setting Nice-to-Haves: Experience in the home care , healthcare , or senior services industry Familiarity with sales tracking tools , CRM migrations, or reporting automation Administrative or executive assistant background supporting U.S.-based teams Basic data analysis or spreadsheet automation skills Personality Traits Professional, patient, and empathetic communicator Reliable, mature, and consistent in performance Comfortable engaging with elderly prospects, caregivers, or referral partners Adaptable to evolving systems and team structures Work Schedule & Benefits Location: Remote (Philippines-based applicants only) Salary: PHP 40,000 (plus commissions & bonuses) Supportive & Collaborative Work Environment Opportunities for Career Growth Join our team and play a key role in ensuring seamless caregiver scheduling and exceptional patient care Learn more about us at Follow Us on LinkedIn for Career Updates ( #J-18808-Ljbffr

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