
Project Manager
1 day ago
Call Center - Customer Service Representative (Multiple Listings)
Posted today
Job DescriptionUrgent hiring for Customer Service Representatives. On-site positions available at multiple sites in Metro Manila (BGC Taguig, Manila, Makati, Alabang, etc.). No assessment required; interviews may be initial and final. Various perks include health insurance (HMO), medicine reimbursement, and other benefits. Salary ranges, qualifications, and schedule vary by posting.
Note: This page contains several distinct postings. Review each section for location, requirements, schedule, and benefits. All roles emphasize customer service or call center responsibilities with the goal of providing quality service and meeting performance targets.
Responsibilities- Respond to customer inquiries via phone, email, chat, or in person as specified by the site.
- Provide accurate information about products or services and resolve issues or complaints.
- Process orders, returns, refunds, and maintain detailed records of interactions.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Adhere to company policies and quality standards; participate in training and development.
- Support sales operations, order processing, and delivery coordination where applicable.
- High School diploma or higher; some postings require a Bachelor's degree or 2 years of BPO experience.
- Experience in customer service or call center roles preferred (1 year or more depending on posting).
- Strong communication skills in English; ability to work in fast-paced environments.
- Willingness to work on-site at designated locations and a flexible schedule (including shifts, holidays, weekends).
- Proficiency in relevant software tools (CRM, Microsoft Office) may be required.
- Not a former employee of certain companies for some postings; check site-specific notes.
- Health insurance (HMO) and life insurance
- Paid training and opportunities for pay raises or bonuses
- 13th month salary, overtime pay, performance bonuses, and yearly bonuses
- On-site or/company-provided benefits such as parking
- Posting-specific: ranges from around Php 21,000 to Php 30,000+ per month; some postings up to Php 24,000 or more depending on site and experience.
- 8-hour shifts, with various shifts including afternoon, evening, night, holidays, and Friday–Monday options depending on site.
- Flexible shift arrangements and shift systems as applicable per posting.
- BGC Taguig, Manila, Makati, Alabang, Pasay, Mandaluyong, Ortigas, Quezon City, Vertis North, Fairview, Cubao, and nearby areas.
Some postings indicate that applicants will be contacted via Indeed or other messaging platforms before calls. Not all postings support working students or part-timers; check site-specific eligibility.
Education : Bachelor’s (preferred) or equivalent; some roles accept Senior High School or 2-year college graduates with relevant experience.
Experience : Customer Service Representative or related roles; call center experience often preferred but not always required.
Be The First To KnowUpdates on latest Customer Service and Call Center jobs in Metro Manila are shared through posting channels.
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