SQL Developer

Position Overview MCI is one of the fastest-growing tech‑enabled business services companies in the USA, providing Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries. We power contact centers with on‑site and remote agents and advanced technologies to enhance customer journeys, drive scalability, and reduce costs. We are seeking a SQL Developer responsible for designing, developing, and maintaining databases and database applications. The role involves close collaboration with software developers, database administrators (DBAs), and other stakeholders to design database solutions, write SQL queries, optimize performance, and ensure data integrity and security. Key Responsibilities Design and develop database schemas, tables, views, stored procedures, and functions to support application requirements and business needs. Collaborate with software developers and architects to integrate database functionality into application architecture and design. Write and optimize complex SQL queries for data retrieval, manipulation, and analysis, ensuring efficient performance and minimal resource consumption. Identify and resolve performance bottlenecks, query inefficiencies, and indexing issues to enhance database performance and scalability. Perform routine database maintenance tasks, such as backups, restores, and data migrations, to ensure data availability, integrity, and recoverability. Monitor database performance, storage utilization, and resource utilization, and implement proactive measures to optimize performance and prevent downtime. Design and implement data integration processes, ETL workflows, and data migration scripts to facilitate seamless data flow between different systems and platforms. Validate and cleanse data during the ETL process to maintain data quality and consistency across the organization. Implement database security policies, access controls, and encryption mechanisms to protect sensitive data and comply with regulatory requirements (e.g., GDPR, HIPAA). Conduct regular security audits and vulnerability assessments to identify and mitigate security risks and ensure compliance with data protection standards. Document database designs, data models, and technical specifications to facilitate system maintenance, troubleshooting, and knowledge sharing. Provide technical support and guidance to development teams, DBAs, and other stakeholders on database‑related issues, best practices, and performance optimization techniques. Candidate Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as an SQL Developer or Database Developer with expertise in SQL query writing, database design, and performance tuning. Proficiency in SQL programming languages (e.g., T‑SQL, PL/SQL) and database management systems (e.g., Microsoft SQL Server, Oracle, MySQL). Strong understanding of database architecture, relational database principles, and data modeling concepts. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Physical Requirements The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office, reach in any direction, lift or move objects up to forty (40) pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. Please contact Human Resources for accommodation requests. Diversity and Equality At MCI, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to all applicable labor, civil rights, and disability laws, and we provide reasonable accommodation to qualified employees with disabilities. Compensation and Benefits Compensation is competitive and increases with experience. Benefits include health insurance (HMO coverage with dependent and family options), dental coverage, and other incentives such as performance bonuses, allowances for meals, clothing, and laundry, employee shuttle services, and company retreats. Additional benefits may vary by location and are designed to support the growth and well‑being of our team. #J-18808-Ljbffr