SQL Developer

Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization. Role Summary We are seeking an SQL Developer , who will be responsible for designing, developing, and maintaining databases and database applications. The role will involve working closely with software developers, database administrators (DBAs), and other stakeholders to design database solutions, write SQL queries, optimize database performance, and ensure data integrity and security. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test. Key Responsibilities Design and develop database schemas, tables, views, stored procedures, and functions to support application requirements and business needs. Collaborate with software developers and architects to integrate database functionality into application architecture and design. Write and optimize complex SQL queries for data retrieval, manipulation, and analysis, ensuring efficient performance and minimal resource consumption. Identify and resolve performance bottlenecks, query inefficiencies, and indexing issues to enhance database performance and scalability. Perform routine database maintenance tasks, such as backups, restores, and data migrations, to ensure data availability, integrity, and recoverability. Monitor database performance, storage utilization, and resource utilization, and implement proactive measures to optimize performance and prevent downtime. Design and implement data integration processes, ETL (Extract, Transform, Load) workflows, and data migration scripts to facilitate seamless data flow between different systems and platforms. Validate and cleanse data during the ETL process to maintain data quality and consistency across the organization. Implement database security policies, access controls, and encryption mechanisms to protect sensitive data and comply with regulatory requirements (e.g., GDPR, HIPAA). Conduct regular security audits and vulnerability assessments to identify and mitigate security risks and ensure compliance with data protection standards. Document database designs, data models, and technical specifications to facilitate system maintenance, troubleshooting, and knowledge sharing. Provide technical support and guidance to development teams, DBAs, and other stakeholders on database‑related issues, best practices, and performance optimization techniques. Candidate Qualifications All positive, driven applicants are encouraged to apply. The ideal candidate for this position is highly motivated, dedicated, and possesses the following qualities: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as an SQL Developer or Database Developer, with expertise in SQL query writing, database design, and performance tuning. Proficiency in SQL programming languages (e.g., T‑SQL, PL/SQL) and database management systems (e.g., Microsoft SQL Server, Oracle, MySQL). Strong understanding of database architecture, relational database principles, and data modeling concepts. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation and Benefits At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. We offer the following benefits: HMO coverage plus a dependent. Dental coverage. Free meal during training. Career growth and learning. Allowances for rice, clothing, laundry and meals. Performance and loyalty bonuses. Frequent disinfection, fogging of workplace. Opportunities for growth and promotion. Employee shuttle services. Company retreats and off‑site events. Social events that foster teamwork and networking. Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources. Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our customers, and our community. All aspects of employment at MCI are based solely on merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any characteristic protected by applicable laws. MCI will provide reasonable accommodations to qualified employees who have protected disabilities to the extent required by law. Disclaimer The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties, responsibilities, skills, and qualifications required for the job. You may be asked to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. #J-18808-Ljbffr