Salesforce Associate Director

1 week ago

Makati, Philippines Risewave Consulting, Inc. Full time

Responsibilities Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation and quality assurance Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience Define systems strategy, develop system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation. Interact with onshore stakeholders to understand requirements, suggest design changes, communicate daily status, and reporting. Manage stakeholders & escalations Analyze business to track & improve metrics & profitability Strong people leadership skills and leading by example Lead, guide, coach and motivate team members to their optimum performance levels and career development. Assist in implementing strategies for talent acquisition, development & retention Ensure quality project delivery of engagements led by self Support practice development initiatives, which include knowledge management, point of view development, services standardization, etc. Possesses good understanding of general project management principles Qualifications 14+ years of experience in business operations and delivery, ideally from consulting, Big 4, or shared services. Deep expertise in Salesforce products (Education Cloud, OmniStudio, Service Cloud, Experience Cloud, Force.com). Strong leadership skills, stakeholder management, and the ability to operate in dynamic consulting environments. MBA preferred; excellent communication skills are essential. Willingness to work in a demanding and results-oriented team environment and travel overseas if needed. Seniority level Director Employment type Full-time Job function Consulting and Information Technology Industries Staffing and Recruiting, IT Services and IT Consulting, and Outsourcing and Offshoring Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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