Operations / Contact Center Manager
3 weeks ago
Operations Contact Center Manager – Calamba
Job Location: Calamba
Posted today
Job Type: Full-time
Job Description- Responsibilities not clearly separated in the original; please include specific operational management duties if available.
- College graduate with experience in sales.
- Proficient in MS Office; experience in sales/marketing.
- Good time management; flexible and willing to learn new systems.
- With pleasing personality.
- Assigned in handling client concerns through phone calls and emails.
- Support basic agents concerns; coordinate items from other branch to Subic branch.
- Email marketing and telemarketing; sales; quotation.
Job Benefits:
- Company events
- Paid training
- Promotion to permanent employee
- Transportation service provided
Job Location: Bridgetowne Site
Posted 1 day ago
Job DescriptionResponsibilities and qualifications as listed in the original posting.
- Act as the main point of contact for all local client concerns, inquiries, and requests.
- Coordinate with clients regarding orders, delivery schedules, and after-sales support.
- Prepare and process client orders from the warehouse up to final delivery/receiving.
- Ensure accuracy and completeness of orders before dispatch.
- Work closely with warehouse and logistics teams to guarantee smooth order fulfillment.
- Provide excellent customer service by addressing concerns promptly and professionally.
- Maintain records of client orders, feedback, and service transactions.
Qualifications:
- Bachelor's degree or at least college level (any related course is a plus).
- Experience in customer service, order processing, or logistics preferred.
- Strong communication and interpersonal skills.
- Detail-oriented, organized, and able to multitask.
- Proficient in MS Office/Google Workspace; knowledge of inventory systems is an advantage.
- Open to male applicants; willingness to work onsite at Bridgetowne Site.
Other benefits listed:
- Competitive salary up to PHP 27,000
- Performance-based bonuses and incentives
- HMO and government-mandated benefits
- Paid training and development
Location: San Pedro, Laguna
Salary: Up to PHP 27,000
Job DescriptionWe are a leading provider of customer experience solutions seeking motivated individuals to join our team.
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information and resolve concerns
- Maintain records of customer interactions
- Collaborate with team to meet targets
- High school diploma or equivalent; college level/graduate acceptable
- Open to no-experience applicants (training provided) or experienced CSRs
- Strong communication skills
- Willing to work onsite
Location: Silang, Cavite
Posted today
Job DescriptionResponsibilities include CSR tasks in warehouse-related contexts and general customer service duties as listed in the original posting.
- Handle inquiries, complaints, and provide solutions
- Maintain customer records and support orders
- Coordinate with internal teams and customers
- 1-3 years in customer relations preferred
- Bachelor's degree in business/office management or related field
- Strong verbal and written communication
- Organizational skills and ability to multitask
- Willingness to travel or relocate as required
Posted today
Job Description- BS in engineering (IE/ECE/EE preferred) or equivalent
- Coordinate activities and information exchange within company and with clients
- Excellent English communication skills
- Experience in customer service is a plus; background in electronics
- Willing to be assigned in Cabuyao/Calamba, Laguna; fresh graduates welcome
- Flextime; free/on-site parking; opportunities for promotion
- Paid training; transportation service provided
Location: San Pedro, Laguna
Salary: ₱150,000 - ₱250,000
Job DescriptionCSR - Billing Representative to handle invoice processing, resolve invoicing inquiries, and support finance tasks. No prior experience required.
- Obtain invoices via email/phone
- Verify data and update invoices
- Review, calculate, monitor, and document invoices
- Monitor ongoing invoice tracking
- Input and update data; assist with process improvements
- Excellent English skills, verbal and written
- Ability to work independently
- MS Office proficiency, especially Excel
- Multitasking and performance in a fast-paced environment
- Critical thinking; additional languages advantageous
Location: Canlubang, Laguna
Salary: ₱240,000
Posted today
Job Description- Provide sales invoices, delivery receipts, credits notes, etc., in coordination with relevant teams
- Processing of samples for demo/trial; sales monitoring; order processing for key accounts
- Return handling and product inquiries/complaints
- Analyze stock for pending orders
Job Type: Full-time
- Free parking
- Health insurance
Locations include Santa Rosa City, Cavite, San Pedro, Laguna, and others as listed in the original postings.
Job DescriptionOpen-to-fresh-graduates and experienced candidates for customer service roles focusing on billing, account inquiries, and general support.
- Respond to inquiries via phone, email, and chat
- Provide solutions, document interactions, and escalate as needed
- Maintain customer records; ensure accuracy and compliance
Qualifications
- Bachelor's degree or equivalent preferred
- 1 year or more in customer service; willingness to travel/relocate as required
- Strong communication and organizational skills
Be advised that posting status is variable; verify current availability with the employer.
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