Operations / Contact Center Manager

Operations Contact Center Manager – Calamba

Job Location: Calamba

Posted today

Job Type: Full-time

Job Description

• Responsibilities not clearly separated in the original; please include specific operational management duties if available.

Requirements

• College graduate with experience in sales.
• Proficient in MS Office; experience in sales/marketing.
• Good time management; flexible and willing to learn new systems.
• With pleasing personality.

Responsibilities

• Assigned in handling client concerns through phone calls and emails.
• Support basic agents concerns; coordinate items from other branch to Subic branch.
• Email marketing and telemarketing; sales; quotation.

Job Benefits:

• Company events
• Paid training
• Promotion to permanent employee
• Transportation service provided

Customer Service – Bridgetowne Site

Job Location: Bridgetowne Site

Posted 1 day ago

Job Description

Responsibilities and qualifications as listed in the original posting.

• Act as the main point of contact for all local client concerns, inquiries, and requests.
• Coordinate with clients regarding orders, delivery schedules, and after-sales support.
• Prepare and process client orders from the warehouse up to final delivery/receiving.
• Ensure accuracy and completeness of orders before dispatch.
• Work closely with warehouse and logistics teams to guarantee smooth order fulfillment.
• Provide excellent customer service by addressing concerns promptly and professionally.
• Maintain records of client orders, feedback, and service transactions.

Qualifications:

• Bachelor's degree or at least college level (any related course is a plus).
• Experience in customer service, order processing, or logistics preferred.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and able to multitask.
• Proficient in MS Office/Google Workspace; knowledge of inventory systems is an advantage.
• Open to male applicants; willingness to work onsite at Bridgetowne Site.

Other benefits listed:

• Competitive salary up to PHP 27,000
• Performance-based bonuses and incentives
• HMO and government-mandated benefits
• Paid training and development

Customer Service Representative – San Pedro, Laguna

Location: San Pedro, Laguna

Salary: Up to PHP 27,000

Job Description

We are a leading provider of customer experience solutions seeking motivated individuals to join our team.

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information and resolve concerns
• Maintain records of customer interactions
• Collaborate with team to meet targets

Qualifications

• High school diploma or equivalent; college level/graduate acceptable
• Open to no-experience applicants (training provided) or experienced CSRs
• Strong communication skills
• Willing to work onsite

Customer Service Representative – Cavite/Silang

Location: Silang, Cavite

Posted today

Job Description

Responsibilities include CSR tasks in warehouse-related contexts and general customer service duties as listed in the original posting.

• Handle inquiries, complaints, and provide solutions
• Maintain customer records and support orders
• Coordinate with internal teams and customers

Qualifications

• 1-3 years in customer relations preferred
• Bachelor's degree in business/office management or related field
• Strong verbal and written communication
• Organizational skills and ability to multitask
• Willingness to travel or relocate as required

Customer Service Engineer

Posted today

Job Description

• BS in engineering (IE/ECE/EE preferred) or equivalent
• Coordinate activities and information exchange within company and with clients
• Excellent English communication skills
• Experience in customer service is a plus; background in electronics
• Willing to be assigned in Cabuyao/Calamba, Laguna; fresh graduates welcome
• Flextime; free/on-site parking; opportunities for promotion
• Paid training; transportation service provided

Customer Service Representative – Billing (Linde – San Pedro)

Location: San Pedro, Laguna

Salary: ₱150,000 - ₱250,000

Job Description

CSR - Billing Representative to handle invoice processing, resolve invoicing inquiries, and support finance tasks. No prior experience required.

• Obtain invoices via email/phone
• Verify data and update invoices
• Review, calculate, monitor, and document invoices
• Monitor ongoing invoice tracking
• Input and update data; assist with process improvements

Requirements

• Excellent English skills, verbal and written
• Ability to work independently
• MS Office proficiency, especially Excel
• Multitasking and performance in a fast-paced environment
• Critical thinking; additional languages advantageous

Customer Service Assistant – Canlubang

Location: Canlubang, Laguna

Salary: ₱240,000

Posted today

Job Description

• Provide sales invoices, delivery receipts, credits notes, etc., in coordination with relevant teams
• Processing of samples for demo/trial; sales monitoring; order processing for key accounts
• Return handling and product inquiries/complaints
• Analyze stock for pending orders

Job Type: Full-time

• Free parking
• Health insurance

Senior CSR – Various Locations

Locations include Santa Rosa City, Cavite, San Pedro, Laguna, and others as listed in the original postings.

Job Description

Open-to-fresh-graduates and experienced candidates for customer service roles focusing on billing, account inquiries, and general support.

• Respond to inquiries via phone, email, and chat
• Provide solutions, document interactions, and escalate as needed
• Maintain customer records; ensure accuracy and compliance

Qualifications

• Bachelor's degree or equivalent preferred
• 1 year or more in customer service; willingness to travel/relocate as required
• Strong communication and organizational skills

Note on Expiry

Be advised that posting status is variable; verify current availability with the employer.

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