Operations / Contact Center Manager

3 weeks ago


Misamis Occidental Philippines Buscojobs Full time

Operations Contact Center Manager – Calamba

Job Location: Calamba

Posted today

Job Type: Full-time

Job Description
  • Responsibilities not clearly separated in the original; please include specific operational management duties if available.
Requirements
  • College graduate with experience in sales.
  • Proficient in MS Office; experience in sales/marketing.
  • Good time management; flexible and willing to learn new systems.
  • With pleasing personality.
Responsibilities
  • Assigned in handling client concerns through phone calls and emails.
  • Support basic agents concerns; coordinate items from other branch to Subic branch.
  • Email marketing and telemarketing; sales; quotation.

Job Benefits:

  • Company events
  • Paid training
  • Promotion to permanent employee
  • Transportation service provided
Customer Service – Bridgetowne Site

Job Location: Bridgetowne Site

Posted 1 day ago

Job Description

Responsibilities and qualifications as listed in the original posting.

  • Act as the main point of contact for all local client concerns, inquiries, and requests.
  • Coordinate with clients regarding orders, delivery schedules, and after-sales support.
  • Prepare and process client orders from the warehouse up to final delivery/receiving.
  • Ensure accuracy and completeness of orders before dispatch.
  • Work closely with warehouse and logistics teams to guarantee smooth order fulfillment.
  • Provide excellent customer service by addressing concerns promptly and professionally.
  • Maintain records of client orders, feedback, and service transactions.

Qualifications:

  • Bachelor's degree or at least college level (any related course is a plus).
  • Experience in customer service, order processing, or logistics preferred.
  • Strong communication and interpersonal skills.
  • Detail-oriented, organized, and able to multitask.
  • Proficient in MS Office/Google Workspace; knowledge of inventory systems is an advantage.
  • Open to male applicants; willingness to work onsite at Bridgetowne Site.

Other benefits listed:

  • Competitive salary up to PHP 27,000
  • Performance-based bonuses and incentives
  • HMO and government-mandated benefits
  • Paid training and development
Customer Service Representative – San Pedro, Laguna

Location: San Pedro, Laguna

Salary: Up to PHP 27,000

Job Description

We are a leading provider of customer experience solutions seeking motivated individuals to join our team.

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information and resolve concerns
  • Maintain records of customer interactions
  • Collaborate with team to meet targets
Qualifications
  • High school diploma or equivalent; college level/graduate acceptable
  • Open to no-experience applicants (training provided) or experienced CSRs
  • Strong communication skills
  • Willing to work onsite
Customer Service Representative – Cavite/Silang

Location: Silang, Cavite

Posted today

Job Description

Responsibilities include CSR tasks in warehouse-related contexts and general customer service duties as listed in the original posting.

  • Handle inquiries, complaints, and provide solutions
  • Maintain customer records and support orders
  • Coordinate with internal teams and customers
Qualifications
  • 1-3 years in customer relations preferred
  • Bachelor's degree in business/office management or related field
  • Strong verbal and written communication
  • Organizational skills and ability to multitask
  • Willingness to travel or relocate as required
Customer Service Engineer

Posted today

Job Description
  • BS in engineering (IE/ECE/EE preferred) or equivalent
  • Coordinate activities and information exchange within company and with clients
  • Excellent English communication skills
  • Experience in customer service is a plus; background in electronics
  • Willing to be assigned in Cabuyao/Calamba, Laguna; fresh graduates welcome
  • Flextime; free/on-site parking; opportunities for promotion
  • Paid training; transportation service provided
Customer Service Representative – Billing (Linde – San Pedro)

Location: San Pedro, Laguna

Salary: ₱150,000 - ₱250,000

Job Description

CSR - Billing Representative to handle invoice processing, resolve invoicing inquiries, and support finance tasks. No prior experience required.

  • Obtain invoices via email/phone
  • Verify data and update invoices
  • Review, calculate, monitor, and document invoices
  • Monitor ongoing invoice tracking
  • Input and update data; assist with process improvements
Requirements
  • Excellent English skills, verbal and written
  • Ability to work independently
  • MS Office proficiency, especially Excel
  • Multitasking and performance in a fast-paced environment
  • Critical thinking; additional languages advantageous
Customer Service Assistant – Canlubang

Location: Canlubang, Laguna

Salary: ₱240,000

Posted today

Job Description
  • Provide sales invoices, delivery receipts, credits notes, etc., in coordination with relevant teams
  • Processing of samples for demo/trial; sales monitoring; order processing for key accounts
  • Return handling and product inquiries/complaints
  • Analyze stock for pending orders

Job Type: Full-time

  • Free parking
  • Health insurance
Senior CSR – Various Locations

Locations include Santa Rosa City, Cavite, San Pedro, Laguna, and others as listed in the original postings.

Job Description

Open-to-fresh-graduates and experienced candidates for customer service roles focusing on billing, account inquiries, and general support.

  • Respond to inquiries via phone, email, and chat
  • Provide solutions, document interactions, and escalate as needed
  • Maintain customer records; ensure accuracy and compliance

Qualifications

  • Bachelor's degree or equivalent preferred
  • 1 year or more in customer service; willingness to travel/relocate as required
  • Strong communication and organizational skills
Note on Expiry

Be advised that posting status is variable; verify current availability with the employer.

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