Finance & Accounting - Team Lead

3 weeks ago

Taguig, Philippines IQ BackOffice Full time

Direct message the job poster from IQ BackOffice Experienced HR Professional | Certified Human Resources Associate (CHRA) | Finance and Accounting Recruiter BRIEF DESCRIPTION OF DUTIES: Managing and coordinating the activities performed by Assistant Team Lead and Specialists. Overseeing team members and executing various administrative responsibilities. Monitoring operational statistics, such as productivity, quality trackers, reports, mailbox status, and checklists. Providing timely project status updates, constructive feedback, and detailed reporting on key process-focused objectives to the management. Strategically determining work volume and assigning suitable team members to meet account priorities and Service Level Agreements (SLAs) satisfactorily. Vigilantly managing team performance to ensure that production metrics are consistently aligned with company policies. Conducting regular coaching sessions to enhance the skills of team members. Communicating and providing timely feedback to the team on soft skills, system knowledge, and issue handling. Actively participating in Rewards and Recognition programs to foster a positive and motivated work environment. Handling financial reviews, vouching for the accuracy of financials, and reconciliations, and engaging in discussions with clients. Acting as a coach and mentor to team members to foster a culture of continuous improvement. KEY COMPETENCIES (This is a REQUIREMENT) Facilitating Performance Improvement Plans (PIPs) to enhance team performance. Direct reporting to US clients rather than their client services team. Working with large US companies and demonstrating a comprehensive understanding of their revenue structures. Being proactive and a critical thinker to address challenges effectively. Substantial experience in process implementation and timely intervention to preempt issues before they escape. QUALIFICATIONS & EXPERIENCE Bachelor's degree in accounting or finance. In-depth knowledge of general accounting principles, regulatory requirements, and proficiency in computerized accounting software. 5 years of extensive working experience in the related field. A demonstrated high level of accuracy and attention to detail. Proven ability to work with minimal supervision. Excellent English communication skills, both verbal and written. Strong interpersonal skills, enabling effective interaction with all levels of management. Willingness to work during US business hours to align with client needs. Proficiency in MS Office applications, especially Excel. CPA preferred but not required, showcasing a commitment to professional development. Amenable to work in BGC, Taguig, on a hybrid set-up, ensuring adaptability to evolving work structures. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Accounting/Auditing Industries: Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at IQ BackOffice by 2x Taguig, National Capital Region, Philippines #J-18808-Ljbffr

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