Industrial Process System Engineer

Role

Industrial Process System Engineer/ Process Engineer

Work Location : Philippines, Clark

Overview

We are FedEx. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World’s Most Ethical Companies in 2023

What you will do

We are seeking a highly motivated Process Engineer to support our Customs Clearance and Industrial Systems operations. The role is responsible for designing, improving, and deploying business processes, including data analysis, system optimization, and stakeholder engagement across multiple geographies.

The Process Engineer will collect and analyze data, perform process mapping, and provide data-driven recommendations that enable senior leadership to make informed decisions. This position requires close collaboration with cross-functional teams including Finance, Marketing, IT, and Operations, as well as active engagement with regional stakeholders.

• Collect, analyze, and interpret operational and financial data, and present clear, data-driven insights to stakeholders.
• Develop reports, business proposals, and improvement cases with actionable recommendations for management.
• Map, design, and continuously improve end-to-end business and customs clearance processes.
• Lead and manage cross-functional projects, applying Lean Six Sigma and structured problem-solving techniques.
• Collaborate with Finance, Marketing, IT, and Analytics teams on forecasts, automation, and process integration.
• Act as a bridge between business stakeholders and technical teams, ensuring requirements are prioritized and delivered on time.

You will be a great fit if you

• Bachelor’s degree in Industrial Engineering, Computer Science, or related field
• Minimum 5 years’ experience in process engineering, business process improvement, or customs operation
• Strong data analytics, reporting, and stakeholder management skill
• Advantageous: Lean Six Sigma, Python, SQL
• Excellent communication skills and ability to work under pressure in a fast-paced environment

What you can expect

• Attractive remuneration package includes:
• Contractual Bonus
• Tuition Assistance
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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