Assistant Manager-Customer Care Voice-Claims

Job Description In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle...

Job DescriptionIn this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle...

Overview On-site - Quezon City Fresh Graduate/Student Diploma Full-time HR Officer P and I Claims Management Inc. Job Description Reports directly to the Head of Operation Analyze and evaluate the claims based on the relevant documents submitted to determine whether the claims are valid, and to establish the party liable. Prepares full report for the Head of...

Job Title: Claims SpecialistLocation: Onsite – Cabancalan, Mandaue City, CebuSchedule: Monday to Friday | Shifting schedule (mostly 8:00 PM – 5:00 AM)Employment Type: Full-timeAbout the RoleWe are looking for a highly organized and detail-oriented Claims Specialist to join our healthcare operations team. This role ensures that all insurance claims are...

Join our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...

Overview Provide customer support through voice and non-voice channels in industries such as Food Delivery, Financial, Healthcare, and Customer Care. Handle inquiries, resolve concerns, and ensure customer satisfaction while following company standards. Qualifications At least 18 years old Senior High Graduate, College Undergraduate, or Graduate With or...

The primary role of this position is to support Claims Adjusters located in North America by completing various tasks as instructed. The Claims FNOL Handler will be responsible for a range of activities, including receiving and registering claims, reviewing insurance policies, documenting claims, and coordinating with adjusters, keeping detailed record of...

JOB PURPOSE:Responsible for analyzing, adjudicating, auditing and processing of claims (Member's Reimbursement) according to set medical guidelines, policies within the agreed SLAs (Service Level of Agreements).Principal Accountability:Ensures accurate and timely processing of claims from medical service providers within authority limits. This...

Responsibilities:Assist customers with travel documents, including electronic authorizations and US visasManage accurate data entry across platformsProvide accurate information about products, pricing, and availabilityRespond to customer inquiries via ticket, email, phone, chat, and ZoomParticipate in team meetings and support special projectsContribute to...

JOB BRIEF:The Claims Supervisor will oversee a team of claims adjusters and ensure timely and accurate processing of insurance claims. This role involves supervising daily operations, providing guidance and training, monitoring performance metrics, and ensuring compliance with company policies and regulatory requirements.DUTIES AND RESPONSIBILITIES:Supervise...