Assistant Manager-Customer Care Voice-Inbound

Role Overview:We're seeking a proactive and customer-focused Inbound Customer Care Associate to join our remote support team. You'll be responsible for answering inbound calls, assisting customers with inquiries, and coordinating bookings efficiently. The ideal candidate has a calm demeanor, excellent communication skills, and a genuine passion for...

Job DescriptionIn this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle...

Assistant Manager-Customer Care Voice-Claims - FNOL Join to apply for the Assistant Manager-Customer Care Voice-Claims - FNOL role at EXL We are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal...

Responsibilities:​The role is primarily responsible for placing outbound calls and pre-qualifying leads.Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.Provide customers with information on products/services if needed.Be passionate about the service; and enjoy working in a consultative service...

Responsibilities:The role is primarily responsible for placing outbound calls and pre-qualifying leads.Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.Provide customers with information on products/services if needed.Be passionate about the service; and enjoy working in a consultative service environment.Be...

Join our team as a Customer Care Specialist and be the voice of trusted support. You will handle customer inquiries, provide solutions, and deliver excellent service while ensuring every client has a positive experience. This role offers growth opportunities, paid training, and exciting benefits such as HMO, Employee Assistance Program, Integrated Medicine...

We are seeking a dedicated Customer Care Assistant to join our Operations Account Arisit team. In this role, you will be a vital part of our customer service call centre, handling inbound calls and service-related inquiries to ensure a seamless customer experience. You will engage with both external customers and internal stakeholders using our CRM system,...

Overview Provide customer support through voice and non-voice channels in industries such as Food Delivery, Financial, Healthcare, and Customer Care. Handle inquiries, resolve concerns, and ensure customer satisfaction while following company standards. Qualifications At least 18 years old Senior High Graduate, College Undergraduate, or Graduate With or...

Position Title: Care Connection Officer Company:Tender Loving Care Aged Care via Emapta Philippines Location:Permanent Work From Home Working Hours:6:00 AM – 3:00 PM PH Time (AU Client) Salary Range:PHP 20,000–25,000 Employment Type:Full-time Reports To:Customer Service Coordinator This role needs to be filled ASAPPurpose of the RoleThe Care Connection...

Are you exploring Cebu job hiring opportunities in the customer service and hospitality space? Fusion CX is seeking talented and enthusiastic individuals to join our sales support team for a leading hotel and hospitality account. Join us as a sales agent or a call center agent (Travel) in Cebu, Philippines. If you have strong communication skills, at least...