Senior CRM Specialist

Job Details This is a remote position. Position Title: Senior CRM Specialist Work Set-up: Work From Home Schedule: 3:00 PM – 12:00 AM PHT Salary: PHP 65,000 – PHP 80,000 Opportunity We are looking for a highly experienced and proactive Senior CRM Specialist to support the growth and success of a UK-based business coaching and technology company. This organization is high‑energy, fast‑growth, and helps thousands of entrepreneurs succeed through systems, support, and scalable solutions. As part of the implementation and support function, you will take ownership of back‑end CRM configuration, workflows, and automation to deliver their "Done For You" services all while enabling the UK‑based team to spend more time on high‑impact, client‑facing work. This is a senior position that will work closely with the client and play a foundational role in building and mentoring a growing offshore team over time. JOB DESCRIPTION FOR Sr CRM SPECIALIST Qualifications Bachelor’s degree in Information Technology, Computer Science, Marketing Technology, or a related discipline. Minimum 3‑4 years of hands‑on CRM experience, ideally in SaaS or marketing automation environments. Go High Level CRM experience is essential; candidates without hands‑on experience will not be considered. Deep expertise in setup, automation, configuration, and optimization of Go High Level. Strong experience in building and refining marketing funnels, workflows, landing pages, and customer journeys. Familiarity with Google Workspace, Zoom, and Zendesk. Excellent written communication skills, clear, professional ticketing/email updates are essential. Demonstrated ability to work independently in a remote setup, while managing time and deliverables efficiently. Strong attention to detail, problem‑solving, and troubleshooting skills. Leadership qualities and interest in helping grow and shape a future team. Culturally aligned with a dynamic, growth‑oriented team that values quality, initiative, and ownership. Responsibilities Execute advanced CRM builds based on customer requirements, submitted via ticketing or internal team briefs. Implement and customize sales funnels, automations, landing pages, and related marketing flows within Go High Level. Provide updates and clarification to customers via Zendesk (email‑based communication; no phone or video calls required). Collaborate closely with the UK onboarding and support teams to ensure accurate and timely execution of implementation tasks. Relieve high‑performing UK‑based team members from back‑end configuration work so they can focus on strategic client support. Deliver consistent, high‑quality builds to support growing customer volumes (targeting 150+ onboardings/month). Serve as a trusted senior support to the UK team and client stakeholders. Over time, assist in training and mentoring additional offshore team members as the team scales. Contribute to a highly efficient offshore/onshore collaboration model, aligning with the company’s broader vision of scalable client support. If this sounds like you, then what are you waiting for? Come join us Our client is a business coaching and technology company that helps small businesses grow. Their team is revolutionizing the way entrepreneurs implement CRM and automation systems, with strong leadership and plans to double the client base in the next 12 months. They are culture‑driven, entrepreneurial, and focused on scaling smart while valuing people who take initiative, communicate clearly, and love building things that work. In this role, you’ll play a meaningful part in transforming how thousands of businesses operate while becoming a key player in a high‑impact, high‑growth environment. Benefits and Perks Your love for Boomerang will jump‑start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding, and stimulating environment where work‑life balance meets a commitment to foster growth. Genuinely caring Leadership Team Competitive salary package Company‑provided full set‑up for desktop/laptop with a back‑up internet HMO on the first day of hire 15 Vacation Leaves and 5 Sick Leaves Annual Performance Reviews Unlimited Employee Referral Incentives Employee Loan Facilities Social Clubs and Interest Workshops Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, and Premium Pays About Boomering Boomering is an ISO‑certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success. Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference. Future‑proof your career and pursue your passion with Boomering We want career thrill‑seekers who are committed to growth as much as we are. Website: www. boomering.ph Career Portal: Facebook and LinkedIn: Boomering Inc.; Boomering Careers #J-18808-Ljbffr