Technical Support
2 days ago
Job Title – Technical Support Location: EGBC, AntipoloKey Responsibilities• Troubleshoot and Resolve Microsoft Consumer web support tickets/requests related to Microsoft Surface and OneDrive.• Log , prioritize, and track incidents and service requests using the designated ticketing system.• Assist users with common tasks and functionalities within the supported applications.• Escalate unresolved or complex issues to the L2 Support team (Senior IT Executive) with detailed information.• Contribute to the Knowledgebase by documenting common issues and solutions.• Support the Handover-Takeover (HOTO) process by learning application functionalities and support procedures.Microsoft Surface Support:• Diagnose and resolve hardware/software issues (e.g., touchscreens, batteries, OS errors, driver conflicts).• Guide users through repairs, warranty claims, or replacements.• Troubleshoot peripheral connectivity (Surface Pens, Docks, displays).• Provide remote support using advanced tools for real-time issue resolution. OneDrive Support:• Address sync errors, file access, sharing permissions, and storage management.• Assist with account setup, migration, and integration with Microsoft 365 apps.• Resolve security concerns (authentication, data recovery, backup strategies).• Educate users on features like version history and collaboration tools. Required Qualifications• Education: Any Graduation, preferably in Computer Science or a related field.• Experience: 1-5 Years of relevant experience in supporting Microsoft Surface / OneDrive.Desired Skills & Competencies• Soft Skills: Excellent written communication and customer service skills; Strong problem-solving and troubleshooting abilities; Ability to follow instructions and documented procedures. Should be a Quick Learner.• Other: Attention to detail, Team player.Working Conditions• Hours: Rotational Shift #J-18808-Ljbffr
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TECHNICAL SUPPORT ENGINEER
2 days ago
Antipolo, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeMake your next big career move by applying as KMC Solutions’ next TECHNICAL SUPPORT ENGINEER We are looking for a full-time Technical Support Engineer in our Manila office. The ideal Technical Support Engineer is passionate about our Cloud Meeting vision, has a great attitude, and the ability to be reactive and proactive on a day to day basis. The...
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Senior Technical Support Engineer
3 weeks ago
Antipolo, Philippines LevelBlue Full timeSenior Technical Support Engineer (Linux) About LevelBlue We simplify cybersecurity through award winning managed services, experienced strategic consulting, threat intelligence and renowned research. With a large, always on global presence, LevelBlue sets the standard for cybersecurity today and tomorrow. Learn more at Role Description Full time Linux...
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Antipolo, Philippines Movate Technologies Services Limited Full timeJob Title: Technical Support RepresentativeLocation: EGBC, AntipoloSchedule: Shifting SchedulesEmployment Type: Full-Time About the RoleWe are looking for Customer Service Representatives who will assist customers with technical concerns related to POTS, DSL, or PRISM services. In this role, you’ll be handling inbound calls and providing support by...
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Antipolo, Philippines Dempsey Resource Management Full timeOverview Sales Engineer/2 yrs in Technical Support Sales & HVAC at Dempsey Resource Management Job Description Find and create new product and solution business opportunities. Present and advertise products and services by visiting customers, consultants, and contractors. Recognize the demands of clients and offer technical solutions that meet those needs....
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Chat-Email Role/Technical Support/Non-Voice
3 weeks ago
Antipolo, Philippines Caldwell Communications Full timeJob Overview We are seeking a highly skilled and motivated individual to fill the Chat-Email Role/Technical Support/Non-Voice position at Caldwell Communications. The successful candidate will be responsible for providing exceptional technical support to our clients via chat and email. Responsibilities Answer chats and provide important...
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Technical Sales Engineer
2 days ago
Antipolo, Philippines Dempsey Resource Management Full timeOverview Technical Sales Engineer at Dempsey Resource Management Responsibilities and qualifications for this role are described below. Responsibilities Find and create new product and solution business opportunities. Present and advertise products and services by visiting customers, consultants, and contractors. Recognize the demands of clients and offer...
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Technical Sales Engineer
2 days ago
Antipolo, Philippines Dempsey Resource Management Inc. Full timeJob Description: ● Find and create new product and solution business opportunities. ● Present and advertise products and services by visiting customers, consultants, and contractors. ● Recognize the demands of your clients and offer technical solutions that meet those needs. ● Create and present technical proposals, quotes, and presentations to...
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Technical Sales Engineer
2 days ago
Antipolo, Philippines Dempsey Inc. Full timeob Description: ● Find and create new product and solution business opportunities. ● Present and advertise products and services by visiting customers, consultants, and contractors. ● Recognize the demands of your clients and offer technical solutions that meet those needs. ● Create and present technical proposals, quotes, and presentations to...
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Technical Support Analyst Project-Based
1 week ago
Antipolo A, Philippines Intelegencia Full time ₱300,000 - ₱360,000 per yearWe are looking for a Technical Support Analyst to join our team supporting City Furniture, a leading home furnishing retailer in the U.S. This is a 3-month project-based role designed for tech-savvy professionals who can confidently troubleshoot system issues, support critical business platforms, and ensure smooth IT operations.If you're experienced in IT...
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Technical Sales Engineer
2 days ago
Antipolo, Philippines Dempsey Resource Management Inc. Full timeJob Summary: We are looking for a results-driven and tech-savvy Technical Sales Engineer to promote and sell technical products or services to businesses and industrial clients. The ideal candidate combines technical knowledge with strong interpersonal and sales skills to provide support and solutions before and after the sale. The role requires a deep...
