Implementation Specialist

1 day ago

Taguig, Philippines Lone Wolf Technologies Full time

Join to apply for the Implementation Specialist role at Lone Wolf Technologies . Be among the first 25 applicants. Essential Responsibilities & Duties Implement a coordinated project plan to manage successful client implementations, conversions and other professional service engagements across the Lone Wolf platform suite Provide product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and policies for Wolf platform suite Perform thorough needs assessments and requirements gathering activities Provide regular internal and external status updates highlighting accomplishments and risks Work directly with key client leads to provide expertise around software configuration Use expertise of Lone Wolf software and customer environments to consult agencies on best practices Work closely with the Business Solutions Consultant team to ensure a smooth transition from implementation to feature adoption and utilization Provide clear guidance around data extracts from the Lone Wolf application so clients can take advantage of third-party APIs Track project work to ensure implementations are progressing on-time and within budget Maintain a comprehensive understanding of in-progress product development, product vision and Lone Wolf direction Participate in internal UAT activities as required Maintain a good knowledge of the real estate industry and trends within the industry Requirements A degree in Advertising, Accounting, Business or a related field Exceptional project planning skills and ability to multi-task Proven track record in providing in-house and remote training Proven ability to meet and exceed service standards and KPIs Demonstrated ability to successfully and independently manage multiple projects and resolve issues Excellent written and verbal communication skills; excellent presentation skills Experience working with Product and QA to troubleshoot, test and improve products Prior experience with agency systems or related software/applications preferred Qualifications Education: A degree in Advertising, Accounting, Business or a related field. Experience: 1-3 years of experience in client services, training, or consulting. Seniority level Associate Employment type Full-time Job function Customer Service, Writing/Editing, and Information Technology Industries Software Development, Real Estate, and IT System Custom Software Development Location & Salary Makati, Taguig, Pasig, Manila, Quezon City, Mandaluyong, Muntinlupa City, National Capital Region, Philippines. Salary: $7,200.00-$9,600.00. #J-18808-Ljbffr

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