Product Consultant, Data

About the Role: Grade Level (for internal use): 07 The Team: You will join a close-knit, global, and professional team where you’ll gain broad and deep knowledge across the financial world—including asset classes such as Fixed Income, Commodities, and Equities—as well as expansive datasets like Market Data, Fundamental Data, ESG, and Ratings. You’ll also develop hands-on experience with various databases and technical products, all while collaborating with experts in a dynamic and supportive environment. Responsibilities and Impact: Respond to inquiries from data-feed and cloud service clients, delivering professional, timely, and high-quality support for our feed-based products. Demonstrate a deep understanding of financial markets, investment instruments (e.g., private equity, public equity, fixed income, ETFs, mutual funds, commodities), and corporate accounting statements. Collaborate with internal teams across the global organization to resolve client concerns, route improvement requests, and identify sales opportunities. Accurately record and track client issues using our CRM system (Salesforce), and document newly discovered solutions and product updates to enhance team knowledge. Stay current on existing and newly developed product offerings, including our flagship product, Xpressfeed, while continuously improving technical expertise through tools like MS Excel, SQL, and User Acceptance Testing (UAT). Communicate effectively across departments to ensure client needs are met and product feedback is shared. Help clients achieve quality results through efficient use of our tools and data, acting as a trusted consultant by combining product knowledge with a deep understanding of client workflows. Operate in a dynamic, entry-level role with high visibility and frequent interactions across sales, product management, and support teams—offering strong potential for learning, career growth, and cross-functional advancement based on performance and business needs. What We’re Looking For: Basic Qualifications: Bachelor’s degree in Finance, Business, Accounting, Economics, or a related field (open to fresh graduates). Intermediate to advanced proficiency in Microsoft Excel. Experience using Outlook, Word, and PowerPoint. Solid understanding of corporate accounting statements, including the income statement, balance sheet, and cash flow statement. Excellent written and verbal communication skills in English. Strong attention to detail, with the ability to multitask and prioritize effectively. Team-player mentality with strong collaboration skills. Flexibility to adapt in a dynamic environment. Integrity, a positive attitude, and a genuine desire to help others. Eagerness and aptitude for continuous learning. Preferred Qualifications: 0-2 years working experience in a finance or data related position. Knowledge of investments such as private equity, public equity, fixed income, ETFs, mutual funds, and commodities. Experience with SQL or basic understanding of database querying. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We’re more than 35,000 strong worldwide—driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. We start with a foundation of integrity, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Competitive pay, retirement planning, continuing education, company-matched student loan contributions, and financial wellness programs. Family Friendly Perks: Perks for partners and children, with family-focused benefits. Beyond the Basics: Retail discounts and referral incentives—small perks can make a big difference. For more information on benefits by country, visit: Global Hiring and Opportunity at S&P Global We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on skills and contributions. Our hiring practices emphasize fairness, transparency, and merit. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, or equipment. Review our guidelines and report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer. All qualified candidates will receive consideration without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please email This information will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster and related notices apply at: dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf Pay Transparency Nondiscrimination Provision - #J-18808-Ljbffr