Area Operations Manager

21 hours ago

Zamboanga City, Philippines Buscojobs Full time

Business Operations Manager – Philippines (Remote)

Job Description: We are seeking experienced Business Operations Managers to help drive growth across multiple ventures, including consulting, publishing/travel content, and retail/ops leadership. This is a strategic, leadership-focused role with responsibilities across operations, process improvement, and cross-functional collaboration. Roles are remote with schedules aligning to U.S. business hours where applicable.

Responsibilities
  • Lead and coordinate cross-departmental operations (customer service, dispatch, logistics, back-office, sales, finance) to improve efficiency and alignment with company goals.
  • Develop and implement SOPs, KPIs, dashboards, and reporting to drive visibility and accountability.
  • Identify bottlenecks, design process improvements, and lead projects with cross-functional teams, including executive stakeholders.
  • Manage vendor relationships, contracts, and cost controls; oversee procurement and asset management where applicable.
  • Provide leadership, coaching, and performance management for onsite and remote teams; support staffing, onboarding, and career development.
  • Collaborate with leadership to plan and execute strategic initiatives, including budgeting, forecasting, and resource allocation.
  • Ensure data privacy, compliance, and quality assurance across operations. Maintain standard practices across tools and platforms (CRM/ERP, project management, collaboration and productivity suites).
Key Qualifications
  • 3–7+ years in operations leadership, preferably with exposure to one or more of: retail/branch operations, healthcare operations, BPO/back-office, or multi-venture startups.
  • Strong track record in process improvement (Lean/Six Sigma exposure is a plus) and in using data to drive decisions.
  • Experience managing remote teams and cross-functional collaboration across time zones.
  • Proficiency with operational software and tools (CRM/ERP, project management, BI/dashboards), and advanced Excel/Google Sheets skills.
  • Excellent communication, stakeholder management, and problem-solving abilities.
  • Ability to work in fast-paced environments, manage multiple priorities, and maintain high attention to detail.
Preferred Backgrounds
  • Experience in the copier/printer industry, hardware retail, e-commerce operations, or healthcare/diagnostic clinics with multi-site operations.
  • ERP/CRM implementation or workflow automation experience.
  • Familiarity with U.S.-based clients or customers and cross-border coordination.
Compensation & Benefits
  • Competitive salary and benefits; health insurance eligibility.
  • Paid training and opportunities for promotion or advancement.
  • Flexible, remote work arrangement with potential for long-term engagement.
Equal Opportunity

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations available upon request for candidates participating in all aspects of the selection process.

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