IT Specialist

2 weeks ago

Metro Manila Philippines High Tech Smart Solutions Full time

1. Hardware Maintenance Install, configure, and upgrade hardware (PCs, laptops, printers, network devices, etc.). Troubleshoot and repair faulty equipment. Perform preventive maintenance to reduce downtime. 2. Technical Support Provide on-site and remote technical assistance to employees. Troubleshoot hardware, software, and network-related issues. Set up new user accounts, emails, and access permissions. Be available for urgent remote technical support during rest days or off-hours when critical issues occur. Candidates must be available for after-hours emergency support as needed when critical issues arise. 3. Network & Systems Administration Maintain and monitor the company's LAN/WAN, Wi-Fi, and VoIP systems. Configure TCP/IP, DNS, DHCP, firewalls, VPN, Tunnel (IPSEC,L2TP,PPPOe,OSFP,PPTP) Minimum 2-3 years of networking experience is required for configuring and managing network protocols and infrastructure. Ensure system performance, availability, and security. Perform and monitor data backup and recovery operations. 4. Active Directory & System Administration Manage Active Directory (AD) for user accounts, groups, and organizational units (OUs). Create, modify, and remove user accounts and permissions according to company policies. Configure and manage Group Policy Objects (GPOs) for security, access control, and user environment settings. Manage file shares, access rights, and permissions. Monitor and audit AD logs for security and compliance. Support domain controllers, DNS, and DHCP configurations. 5. Documentation & Reporting Candidates must have 1-2 years of IT support or help desk experience to fulfil the technical requirements of this role. A Bachelor's degree is required for this IT Specialist position. #J-18808-Ljbffr

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