Fraud Forensics Expert

4 weeks ago

Taguig, Philippines Globe Telecom Full time
Overview

Join to apply for the Fraud Forensics Expert role at Globe Telecom .

Location: Makati, National Capital Region, Philippines

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Performs investigation of fraud related cases and provides relevant information on the nature, root cause and potential impact of the problem including recommendations on how to address this. Assists the FF Head in ensuring that results of fraud investigation are properly endorsed to concerned units (i.e. Legal, Security) for proper action. Conducts tests to validate bypass activities and fraud-related cases. Provides inputs on new fraud cases for monitoring and operationalization in order to prevent and minimize further revenue leakages. Provides relevant inputs to drive innovation, process improvements (particularly, on fraud detection and monitoring processes) and enhancements. Researches on current trends in fraud techniques which will serve as early warning signals of potential revenue loss.

Responsibilities
  • Conducts specialized investigations and field operations, focusing on gathering relevant facts and details.
  • Supports the management of investigative interviews, ensuring proper procedures are followed.
  • Analyzes basic facts and information gathered to contribute to findings and evidence, aiding in solving the case and identifying the root cause.
  • Drafts preliminary reports of investigations, including initial recommendations under supervision.
  • Follows established protocols for documenting and storing evidence and findings.
  • Participates in case review meetings to learn from more experienced investigators and contribute observations.
  • Supports HR in the administrative proceedings (drafts NTE & NOD).
Qualifications
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industries: Telecommunications
Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as posting vacancies, selecting, and interviewing applicants.

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