Operations Leader: Strategy, Service Delivery
3 days ago
A leading service provider in Cebu City is seeking a Director of Operations to oversee operational activities, develop strategies for performance optimization, and lead a team of operational managers. The ideal candidate has over 8 years of experience in the teleservices industry and a strong background in customer service. This role is crucial for driving business growth and ensuring excellence in service delivery.#J-18808-Ljbffr
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Service Delivery Team Leader
4 weeks ago
Cebu City, Philippines BENCHMARK365 INC. Full timeService Delivery Team Leader Onsite – Cebu Business Park, Cebu City, Philippines About the Role As a Service Delivery Team Leader , you will oversee a team of Service Desk resources focused on achieving and maintaining the highest standards of service quality. You’ll play a key role in ensuring service excellence, optimizing performance, and supporting...
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2025 Delivery Operations GVPAD – Team Leader
4 weeks ago
Cebu City, Philippines Convergys Full time2025 Delivery Operations GVPAD – Team Leader page is loaded## 2025 Delivery Operations GVPAD – Team Leaderlocations: PHL Cebuposted on: Posted 30+ Days Agojob requisition id: R Job Title:2025 Delivery Operations GVPAD – Team LeaderJob DescriptionUpdate as of Jan 15, 2025: We are actively hiring for the following sites: Team Leaders for: 1. Alabang...
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Cebu City P, Philippines Wipro Limited Full time $100,000 - $150,000 per yearJob DescriptionJob Title: AVP - Service Delivery Leader - Healthcare AccountsReq Id: 78731City: CebuState/Province: Cebu StatePosting Start Date: 8/2/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation...
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Head of IT Service Delivery
2 weeks ago
Cebu City, Philippines Cobden & Carter International Full timeThe Head of Managed IT Services is a hands-on operational leader responsible for managing external IT service delivery across desktop support, server support, and M365 tenancy services. This role addresses critical technical capability gaps that currently impact service delivery and requires someone who lives in the operations daily managing service...
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Head of IT Service Delivery
1 week ago
Cebu City, Philippines Cobden & Carter International Full timeThe Head of Managed IT Services is a hands‑on operational leader responsible for managing external IT service delivery across desktop support, server support, and M365 tenancy services. This role addresses critical technical capability gaps that currently impact service delivery and requires someone who lives in the operations daily managing service...
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Service Delivery Team Manager
2 weeks ago
Cebu City, Central Visayas, Philippines NISPI Full time ₱1,920,000 - ₱2,160,000 per yearWe are seeking a Service Delivery Team Manager who will play a key role in growing the leaders who grow our teams. In this role, you will directly support a group of Service Delivery Team Leads and indirectly guide multiple SRE teams across various customer environments. You will foster a culture grounded in our BVMMs (Beliefs, Vision, Mission, and Methods)...
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2025 Delivery Operations GVPAL
4 weeks ago
Quezon City, Philippines Convergys Full time2025 Delivery Operations GVPAL page is loaded## 2025 Delivery Operations GVPALlocations: PHL Quezon Cityposted on: Posted Todaytime left to apply: End Date: November 22, 2025 (15 days left to apply)job requisition id: R Job Title:2025 Delivery Operations GVPALJob DescriptionThe Delivery Operations role in a Business Process Outsourcing (BPO) company ensures...
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Group Leader: Business Services
3 weeks ago
Cebu City, Philippines Open Look Business Solutions Inc Full timeAbout the job Group Leader: Business Services Position Overview: Operations Manager We are seeking a proactive and results-driven Operations Group Leader to lead, manage, and hold a team accountable for delivering high-quality virtual services to clients. This role is responsible for overseeing team performance, client onboarding and communication, workflow...
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Customer Service Team Leader
2 weeks ago
Quezon City, National Capital Region, Philippines Intogreat Full time ₱40,000 - ₱60,000 per yearAs a Team Leader in the Customer Service, reporting tothe Service Manager, you will be responsible for overseeing a team of CustomerCare Specialist to ensure the delivery of high-quality support and serviceexcellence. This role requires strong leadership, problem-solving skills, and acommitment to service excellence in a dynamic customer service...
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Finance Services Team Leader
2 weeks ago
Cebu City, Philippines QBE Insurance Group Full timeFinance Services Team Leader page is loaded## Finance Services Team Leaderlocations: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: # # **Primary Details**Time Type: Full timeWorker Type: EmployeeThe Finance Services Team Lead - Reporting will provide high level business analysis and results, provides recommendations,...