Senior Technical Support Advocate

Overview

Multiple customer support and technical roles are listed across various locations in the Philippines. The postings include requirements, responsibilities, and benefits from different companies. This refined version consolidates relevant responsibilities and qualifications from the provided text while removing promotional boilerplate and non-essential content.

Customer Support Jr. Staff — Tanauan, Batangas

Salary: ₱ - ₱

Employer: Philippine Manufacturing Co. of Murata, Inc.

Posted: today

Job Description

• Graduate of Vocational course (Technical or Electronics related) or at least 2-3 years in college.
• Experience in a manufacturing company is preferred.
• Knowledge in process flow chart understanding.
• Hands-on experience in MS Office.
• Keen attention to detail and responsible.
• Support smooth flow of complaint handling to achieve lead time.
• Provide early detection of abnormality to prevent complaints and increase customer satisfaction.
• Support preparation in accordance with company audit handling standards, procedures, and instructed activities.
• Company events, life insurance, promotion to permanent employee, staff meals provided, transportation service provided.

Customer Support Jr. Staff — Tanauan, Batangas

Salary: ₱ - ₱

Employer: Philippine Manufacturing Co. of Murata, Inc.

Posted: today

Job Description

• Graduate of Vocational course (Technical or Electronics related) or at least 2-3 years in college.
• Experience in a manufacturing company is preferred.
• Knowledge in process flow chart understanding.
• Hands-on experience in MS Office.
• Keen attention to detail and responsible.
• To support in smooth flow of complaint handling in order to achieve lead time.
• To provide early detection of abnormality to prevent possible complaint and increase customer satisfaction.
• Support preparation in accordance to company audit handling standards, procedures and instructed activities.

Associate - Customer Support Agreement (Reliever)

Location: San Pedro City, Laguna (Full-time)

Job Description

About the role

As an Associate - Customer Support Agreement (Reliever), you will provide exceptional customer support. You will handle inbound inquiries and deliver timely, professional service.

What you'll be doing

• Respond to customer inquiries via phone, email, and other channels.
• Monitor and coordinate schedules, work orders, and concerns to execute contracts.
• Maintain detailed records of customer interactions and follow up on unresolved issues.
• Collaborate with cross-functional teams to enhance the customer experience.

What we're looking for

• Graduate of any four-year course.
• Strong communication and interpersonal skills.
• Excellent problem-solving and critical-thinking abilities.
• Attention to detail and ability to maintain accurate records.

Customer Service - Apparel Support

Location: Carmona, Cavite

Job highlights include health insurance, paid training, and transportation service provided.

Technical Support Engineer

Location: Various in the Philippines

Job Description highlights

• Technical Support: collaborate with sales to provide technical support and information during the sales process.
• Needs Analysis: assess requirements and recommend fire safety solutions; conduct site visits and risk assessments.
• Product Knowledge: maintain knowledge of fire protection systems including alarms, suppression, FM200, and related standards.
• Proposal Development: prepare technical proposals, bids, and quotations.
• Customer Education: develop technical content and manuals.
• Customer Relationship Management: build relationships with clients, contractors, and key decision-makers.

Requirements

• Bachelor's degree in mechanical engineering or related field.
• Certifications in fire protection systems are advantageous.
• Knowledge or experience in fire life safety systems (FDAS, AFSS, KFSS, FM200).
• Experience in preparing proposals, quotations, and technical presentations.
• Ability to drive.

Technical Support Specialist

Location: Philippines (company: iQor)

Job Description highlights

• Handle inbound customer service calls, inbound sales, collections, and technical inquiries.
• Provide excellent customer service and resolve issues; work in a fast-paced environment.

IT Technical Support

Location: Calamba, Laguna

Job Description

• Provide incident and request management support for end-user devices.
• Experience with Windows and other operating environments; remote support and on-site repair as needed.
• Maintain and manage ticketing system, diagnose and resolve desktop problems, and ensure software systems run smoothly.

Technical Support Engineer

Location: Pulong Santa Cruz, Laguna

Company: Gloval Integrated Solutions and Technological Services Inc.

Job Description

• Technical Support: collaborate with sales to provide technical support and information during the sales process.
• Needs Analysis: assess customer requirements and recommend appropriate fire protection solutions with standards compliance.
• Product Knowledge: maintain knowledge of fire protection products and stay up-to-date with industry trends.
• Proposal Development: prepare and present technical proposals and quotations.
• Customer Education and Relationship Management: develop customer-facing content and build relationships with clients.

What Locations Can I Find These Jobs In?

Multiple locations across the Philippines, including Calamba, Tanauan, Carmona, San Pedro City, and Pulong Santa Cruz.

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