Salesforce Admin

4 days ago

Metro Manila Philippines Capgemini Full time

Get AI‑powered advice on this job and more exclusive features. Salesforce Support Engineer Technical Support: Provide timely resolution to Salesforce application issues reported by end‑users or identified through monitoring systems. Incident Management Handle and prioritize support tickets, ensuring SLAs are met and incidents are resolved within agreed timelines. Track, manage, and document incidents and service requests using a ticketing system. Ensure timely resolution and follow‑up on outstanding issues. Provide initial RCA on the ticket raised. Perform proactive monitoring, maintenance, and optimization of the environment. Create and maintain technical documentation, including troubleshooting guides and best practices. Stay up to date with Salesforce releases, features, and best practices, and provide recommendations for continuous improvement. Configuration and Customization Perform Salesforce configuration changes and customization requests based on business needs and requirements including service requests. Documentation Maintain clear and concise documentation of Salesforce configurations, customizations, and incident resolutions. Create and maintain documentation, knowledge base articles, and training materials for end‑users and support teams. Collaboration Work closely with cross‑functional teams including developers, business analysts, and project managers to implement solutions and enhancements. User Training and Support Conduct training sessions for end‑users on Salesforce features and functionalities to enhance user adoption and efficiency. Continuous Improvement Identify opportunities for process and system improvements within Salesforce AMS and proactively suggest solutions. Release Management Assist in the planning and execution of Salesforce releases, including sandbox management and deployment activities. Job Requirements Certifications: Salesforce Administrator certification is required. Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus. Technical Skills: Proficiency in Salesforce configuration, customization, and integration. Strong understanding of Salesforce data model, security, and automation tools (e.g., Process Builder, Flow). Teamwork: Ability to work effectively in a team environment and collaborate with cross‑functional teams. Customer Service: Strong customer service orientation with a focus on delivering high‑quality support and solutions. Problem‑Solving: Strong analytical and problem‑solving skills with the ability to diagnose and resolve complex technical issues. Communication: Excellent written and verbal communication skills to articulate technical concepts to non‑technical stakeholders. Certifications: Salesforce certifications such as Salesforce Certified Administrator (ADM 201) and Salesforce Certified Platform App Builder are preferred. Experience: Minimum 2‑3 years of hands‑on experience in Salesforce administration and support roles, preferably in an AMS or managed services environment or equivalent technical support and service delivery experience. Referrals increase your chances of interviewing at Capgemini by 2x Makati, National Capital Region, Philippines 3 weeks ago Taguig, National Capital Region, Philippines 3 weeks ago #J-18808-Ljbffr

  • Senior Salesforce Admin

    2 weeks ago

    Manila, National Capital Region, Philippines Global Finance Teams Full time ₱900,000 - ₱1,200,000 per year

    DescriptionAs a Salesforce Admin at Global Finance Teams, you will be responsible for managing and optimizing our Salesforce environment to support our sales and operational processes. You will work closely with sales and operational teams to ensure that Salesforce meets their needs and enhances productivity.Key ResponsibilitiesManage Salesforce user...

  • Salesforce Sr

    4 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Make your next big career move by applying as KMC Solutions' next SR. BUSINESS APPLICATIONS ADMIN - SALESFORCE ADMIN The Company's Go-To-Market (GTM) Technology Support & Operations team provides the front line and specialized Application Support to the Go-To-Market Technology stack. Our application landscape is centered on Salesforce with various...

  • Salesforce Pod Lead

    2 days ago

    , , Philippines JWay Group Full time

    Position: Salesforce Pod Lead (more of an Admin with light dev experience)Note: Must be ok to work 50/50 ration between Salesforce Admin and Development work Responsibilities: Manage a team, delegate tasks, ensure that the team is within project schedule, ensure completion of expected deliverables, able to handle and escalate issues Design and develop...

  • Salesforce Administrator

    3 weeks ago

    , Metro Manila, Philippines Rimes Full time

    About Rimes Rimes provides enterprise data management solutions to the global investment community. We help clients with investment intelligence that powers vast assets under management and support institutional investors, asset managers and service providers with accurate information and leading technology. The Opportunity We’re seeking an experienced and...

  • Salesforce Admin

    1 week ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱40,000 - ₱80,000 per year

    Long Description Salesforce Support EngineerTechnical Support: Provide timely resolution to Salesforce application issues reported by end-users or identified through monitoring systems.Incident Management:Handle and prioritize support tickets, ensuring SLAs are met and incidents are resolved within agreed timelines.Track, manage, and document incidents and...

  • Salesforce Admin

    6 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱50,000 - ₱150,000 per year

    Long DescriptionSalesforce Support EngineerTechnical Support: Provide timely resolution to Salesforce application issues reported by end-users or identified through monitoring systems.Incident Management:Handle and prioritize support tickets, ensuring SLAs are met and incidents are resolved within agreed timelines.Track, manage, and document incidents and...

  • Salesforce Administrator

    4 days ago

    Philippines Sweep Full time ₱1,200,000 - ₱2,400,000 per year

    Who are we? Sweep is an AI workspace for Salesforce metadata that makes complex configurations simple to see, govern, and scale. Our metadata agents keep context alive so AI delivers real business value. The result: clarity, control, and speed — by design. What will you do at Sweep? We're looking for a Salesforce Admin who excels at problem-solving...

  • Salesforce Consultant

    4 days ago

    Manila, National Capital Region, Philippines MakeSense Software Services (PH) Inc. Full time $70,000 - $120,000 per year

    Role: Salesforce Developer/ Senior DeveloperExperience: 6-7 years of overall industry experience with at least 4-5 years into Salesforce space. Cloud Experience Mandatory: Sales Cloud, Service, Experience Cloud Good to Have: Financial Services Cloud, Data Cloud, Agent force & Salesforce AI Location: Philippines, Remote.MakeSense is hiring for Salesforce...

  • Salesforce Admin

    2 weeks ago

    Manila, National Capital Region, Philippines Meetyourva Full time ₱900,000 - ₱1,200,000 per year

    About the RoleWe are looking for a detail-oriented and dependable Virtual Assistant – Salesforce & Data Support to join our team. In this role, you will handle high-volume, routine operational tasks across platforms such as Affino, Salesforce, Pardot (Account Engagement), and related systems.Your accuracy and consistency will play a critical role in...

  • Salesforce Administrator

    3 days ago

    Manila, National Capital Region, Philippines Sweep Full time $30,000 - $60,000 per year

    Who are we?Sweep is an AI workspace for Salesforce metadata that makes complex configurations simple to see, govern, and scale. Our metadata agents keep context alive so AI delivers real business value. The result: clarity, control, and speed — by design.What will you do at Sweep?We're looking for a Salesforce Admin who excels at problem-solving and...