Support Analyst Accounting

4 days ago

Barcelona, Philippines Neksjob Philippines Full time

Job Description

Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support.

In this role, you will be the first point of contact for our clients, delivering professional and confident assistance via phone and email. You’ll combine your accounting knowledge with strong customer service skills to ensure our clients get the most out of our products.

We value team players who work well independently, maintain a positive and open-minded attitude, and contribute to a collaborative and supportive environment.

Key Responsibilities
  • Provide frontline telephone and email support to internal and external users.
  • Manage and resolve multiple pending cases in our CRM (Salesforce) within set timeframes.
  • Assist clients with software installation and configuration on PCs and servers.
  • Troubleshoot and resolve technical and accounting-related issues.
  • Use our internal knowledge base to guide clients through solutions.
  • Collaborate with Technical Escalation Teams for complex issues.
  • Participate in product testing to ensure enhancements meet client expectations.
  • Minimum 1 year experience in the accounting industry.
  • Familiarity with accounting software (Xero, QuickBooks, MYOB ) is highly regarded.
  • Strong command of written and verbal English .
  • Problem-solving skills with a strong customer-first approach .
  • Experience in customer support for a software company is an advantage.
  • Keen attention to detail and ability to work autonomously.
Qualifications
  • Minimum 1 year experience in the accounting industry.
  • Familiarity with accounting software (Xero, QuickBooks, MYOB ) is highly regarded.
  • Strong written and verbal English communication.
  • Customer-first approach with strong problem-solving skills.
  • Experience in customer support for a software company is an advantage.
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • Withholds your ID
  • Requires you to provide a guarantee or pays/collects property
#J-18808-Ljbffr

  • Accountant

    4 days ago

    Barcelona, Philippines Shift Accounting Full time

    THIS ROLE WILL BE WORKING UNDER CANADIAN BUSINESS HOURS AND ITS NOT NEGOTIABLE. Are you a skilled accountant looking to grow your career with a dynamic and supportive team? We are seeking talented Accountants to join our team and help deliver top-notch accounting services to our Canadian clients. Overview As an Accountant, you will play a crucial role in...

  • Senior Financial Analyst

    6 days ago

    Barcelona, Philippines Connext Full time

    Connext Pasig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Senior Financial Analyst role at Connext Connext Pasig, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the Senior Financial Analyst role at Connext Direct message the job poster from Connext...

  • Senior Financial Analyst

    2 weeks ago

    Barcelona, Philippines beBeeFinancial Full time ₱720,000 - ₱840,000

    Job OverviewWe are seeking a skilled Senior Financial Analyst to join our team. The ideal candidate will have strong analytical and problem-solving skills, with the ability to communicate complex information effectively.Key ResponsibilitiesPerform financial analysis and modeling to support business decisionsDevelop and maintain financial models and...

  • Business Intelligence Analyst

    2 weeks ago

    Barcelona, Philippines beBeeBusiness Full time ₱350,000 - ₱550,000

    Job Title: Business Intelligence AnalystAbout the RoleThis position involves working with data visualization tools like Tableau to create informative reports and deliverables for business stakeholders.The ideal candidate should have a solid understanding of ETL processes, proficiency in SQL queries, and experience working with large datasets.A successful BI...

  • Senior Real Estate Financial Analyst

    2 weeks ago

    Barcelona, Philippines beBeeFinancial Full time ₱720,000 - ₱1,080,000

    Real Estate Financial Analyst Job DescriptionWe are seeking a detail-oriented and analytical Real Estate Financial Analyst to join our team.This role involves providing financial analysis and modeling support for various business initiatives, including investment decisions, budgeting, and forecasting.Key responsibilities include:Job ResponsibilitiesPerform...

  • Business Intelligence Analyst

    1 week ago

    Barcelona, Philippines beBeeData Full time ₱40,000 - ₱300,000

    Job OverviewWe're seeking a highly skilled Data Analyst to join our team in San Francisco.This role involves creating data-driven reports and dashboards that help drive business growth and optimize marketing strategies.The ideal candidate will have expertise in utilizing AI-powered tools for streamlined data analysis, identifying actionable insights, and...

  • Enterprise Account Support Specialist

    2 weeks ago

    Barcelona, Philippines beBeeAccount Full time ₱900,000 - ₱1,200,000

    Job OverviewThe Enterprise Account Support Specialist will be responsible for delivering exceptional support to our largest clients, ensuring they receive consistent high-quality service that strengthens relationships and drives retention.About the RoleThis is a critical position that requires strong communication and problem-solving skills. The ideal...

  • Senior Treasury Account Manager

    2 weeks ago

    Barcelona, Philippines beBeeTreasury Full time ₱550,000 - ₱850,000

    Job DescriptionWe are seeking a skilled and ambitious Treasury Analyst to join our organization.This role will involve various responsibilities including global bank account management, treasury management system administration, and day-to-day treasury activities.Key Responsibilities:Monitor daily cash positions and reconcile daily variances between treasury...

  • Database Analyst

    2 weeks ago

    Barcelona, Philippines beBeeData Full time ₱4,000,000 - ₱8,000,000

    Database Analyst Job SummaryWe are seeking a skilled Database Analyst to join our team. This role involves working with complex data to drive strategic decisions and improve operational efficiency.Key Responsibilities:Analyze large datasets using Python and SQL to uncover patterns, trends, and opportunities for improvement.Create interactive dashboards and...

  • Accounting Finance Specialist

    2 weeks ago

    Barcelona, Philippines beBeeFinancial Full time ₱6,000,000 - ₱7,500,000

    Job Description:This role involves managing full-cycle accounting processes, including month-end and year-end close. You will maintain and reconcile the general ledger to ensure accurate financial reporting. Hands-on transactional bookkeeping, including accounts payable and receivable, bank reconciliations, and expense tracking are also key...