Fraud Investigator

4 days ago

Mandaluyong, Philippines Atome Full time

About Atome Financial Headquartered in Singapore, Atome Financial is building a world‑class tech‑enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life—for our customers, colleagues and communities. Operating in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand), we offer three key products: Atome BNPL: A leading buy‑now‑pay‑later brand in ASEAN partnering with thousands of online and offline merchants Atome Card: A pay‑later anywhere card Kredit Pintar: A leading Indonesian digital lending app regulated by Indonesia’s Financial Services Authority (OJK) Job Description The Fraud Investigator is responsible for monitoring transactions to identify potentially fraudulent activities and taking immediate action to mitigate risks. The role involves conducting thorough investigations into suspected fraud cases involving users or merchants, gathering and analyzing evidence, and collaborating with cross‑functional teams to address and prevent future incidents. Monitor real‑time transactions and data patterns to detect possible fraud or abuse. Take swift action to contain or stop ongoing fraudulent activities once identified. Conduct in‑depth investigations into suspected cases of fraud, cheating, or abuse involving users and merchants. Perform field investigations to collect relevant evidence, witness statements, and supporting documentation. Analyze data and evidence to establish facts, determine root causes, and build case reports. Collaborate with the Compliance and Legal teams to initiate appropriate actions against confirmed fraud cases. Liaise with law‑enforcement agencies when necessary to support legal proceedings. Prepare comprehensive investigation reports and recommend preventive measures to strengthen anti‑fraud controls. Propose process improvements and strategies to mitigate future fraud risks. Requirements Minimum 1–2 years experience in field assignment. Good organisational skills to manage a high volume of assigned cases. Ability to form hypothesis based on minimum data, perform investigation, and build a case. Anti‑fraud knowledge is a plus. Fintech experience is a plus. Good command of English language. Excellent analytical and interrogation skills. Ability to report to the PH Manila office. Experience in risk management is preferred. #J-18808-Ljbffr

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