Fraud Investigator

23 hours ago

Mandaluyong City, National Capital Region, Philippines Atome Full time ₱400,000 - ₱800,000 per year

Job Description

The Fraud Investigator is responsible for monitoring transactions to identify potentially fraudulent activities and taking immediate action to mitigate risks. The role involves conducting thorough investigations into suspected fraud cases involving users or merchants, gathering and analyzing evidence, and collaborating with cross-functional teams to address and prevent future incidents.Key Responsibilities: Monitor real-time transactions and data patterns to detect possible fraud or abuse. Take swift action to contain or stop ongoing fraudulent activities once identified. Conduct in-depth investigations into suspected cases of fraud, cheating, or abuse involving users and merchants. Perform field investigations to collect relevant evidence, witness statements, and supporting documentation. Analyze data and evidence to establish facts, determine root causes, and build case reports. Collaborate with the Compliance and Legal teams to initiate appropriate actions against confirmed fraud cases. Liaise with law enforcement agencies when necessary to support legal proceedings. Prepare comprehensive investigation reports and recommend preventive measures to strengthen anti-fraud controls.Propose process improvements and strategies to mitigate future fraud risks.

Requirement:

  • Minimum 1-2 years experience in field assignment
  • Good organisational skills to manage a high volume of assigned cases.
  • Ability to form hypothesis based on minimum data, perform investigation, and build a case.
  • Having Antifraud knowledge is a plus.
  • Fintech experience is a plus.
  • Good command of English language.
  • Excellent analytical and interrogation skills.
  • Being able to report to PH Manila office
  • Experience in risk management is preferred

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