Customer Support Specialist | Dayshift Account | Makati City
3 weeks ago
Probe CX is looking for enthusiastic Customer Support Specialists to lead a new program. This role offers the opportunity to shape a new initiative from the start, with a predominantly day shift schedule. Strong communication and customer service skills are essential to contribute to the future success of this program.
What We're Looking For:
- Minimum of 1 year BPO Experience
- Exceptional communication skills, both verbal and written, with absolute clarity, professionalism, and a persuasive tone.
- Experience in Customer Complaint Management/Retention/Escalation is a plus
- Willing to work on-site at the Wilcon IT Hub, Makati City (nearby the MRT Magallanes Station)
As a member of our team, you will enjoy the following benefits:
- HMO coverage starting on day one plus one free dependent
- Paid Training
- Group life insurance
- Unused leave payout
- Campaign Incentives
- A positive and collaborative work environment
About us
Probe CX is a leading provider of customer experience solutions, helping businesses of all sizes deliver exceptional service to their customers. With a strong presence in the Philippines and a global reach, we are committed to empowering our employees and fostering a culture of excellence.
If you're ready to embark on an exciting career in customer service, we encourage you to apply now and become a part of the Probe CX team.
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