Bilingual Spanish Call Center Representative
4 days ago
Bilingual Spanish Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you fluent in Spanish and English and passionate about helping others? We’re looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. Key Responsibilities Manage inbound and outbound calls in both Spanish and English. Provide clear and accurate communication across both languages. Assist customers with billing inquiries, account updates, and general support. Document customer interactions with precision and attention to detail. Escalate complex issues to the appropriate teams when necessary. Adhere to company policies and procedures during all customer interactions. Achieve daily and monthly performance targets. Candidate Qualifications All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older. High school diploma or GED. Bilingual fluency in English and Spanish (spoken and written). Strong listening and interpersonal communication skills. Ability to work flexible shifts, including weekends and holidays. Excellent attention to detail and organizational abilities. Preferred Previous experience in a bilingual customer service or call center role. Compensation Details At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. What You Can Expect From MCI HMO Coverage plus a dependent Dental Coverage Free meal during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Frequent disinfection, fogging of workplace Opportunities for growth and promotion Employee shuttle services Company retreats and off-site events Sharpen your social skills while meeting awesome people and making new friends Plus, more in-office rewards, raffles, recognition gifts, and treats EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. #J-18808-Ljbffr
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Bilingual Spanish Call Center Representative
2 weeks ago
San Fernando, Philippines MCI Full timeOverview Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you fluent in Spanish and English and passionate about...
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Bilingual Spanish Call Center Representative
2 weeks ago
San Fernando, Philippines Mass Markets Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
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Bilingual Spanish Call Center Representative
3 weeks ago
San Fernando, Philippines MCI Full timePosition Overview Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you fluent in Spanish and English and...
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Bilingual Spanish Call Center Representative
3 weeks ago
San Fernando, Philippines Mass Markets Full timePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re hiring Bilingual Call Center Representatives to provide...
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Bilingual Spanish Call Center Representative
3 weeks ago
San Fernando, Philippines MCI Full timeLOCATION San Fernando, PHJOB TYPE Full-Time & Part-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re...
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Bilingual Spanish Recruiter
4 days ago
San Fernando, Philippines Mass Markets Full timeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team...
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Bilingual Spanish Recruiter
1 week ago
San Fernando, Philippines MCI Full timeOverview Full-TimePosition Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess...
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Call Center Representative
1 week ago
San Fernando, Philippines Mass Markets Full timePosition OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Position OverviewMCI is a leading Business Process Outsourcing...
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Bilingual Spanish Recruiter
4 weeks ago
San Fernando, Philippines Mass Markets Full timePosition Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and driven Bilingual Spanish...
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Bilingual Spanish Recruiter
3 weeks ago
San Fernando, Philippines MCI Full timeLOCATION San Fernando, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a...
