Testing Analyst

Overview The purpose of this role is to design and execute test cases, analyse test activities, and report on results to ensure the quality of processes, databases, and system applications. Additionally, the role involves supporting QA initiatives by identifying issues, recommending improvements, and implementing procedural changes to align technical solutions with organisational objectives and regulatory standards. Responsibilities Facilitate a QA function by creating quality test models, reviewing with peers, tracking defects, and developing comprehensive reports to communicate test progress and improve procedures. Ensure compliance with internal guidelines and regulatory standards by monitoring industry trends, clarifying quality measurements, and implementing procedural changes to enhance operational quality and productivity. Collaborate with data teams and stakeholders to review business requirements, define testing plans, troubleshoot errors, and share best practices for alignment with desired outcomes. Manage projects by prioritising tasks, meeting deadlines, and achieving department objectives and individual performance metrics. Build and enhance individual development by seeking educational opportunities, training, and researching innovative technology to provide strong departmental support. Conduct database system and procedure audits to evaluate effectiveness, identify errors, and provide recommendations for successful integration of updates. Guide compliance of outsourced testing processes, conduct audits, oversee adherence to procedures, and communicate policies and best practices to limit exposure and ensure services are delivered as per terms. Maximise stakeholder satisfaction by building effective relationships, setting realistic expectations, and maintaining communication on deliverables. Ensure vendor compliance with service level agreements, review testing results, measure performance, and evaluate third-party operations for quality and schedule adherence. Maintain accurate and up-to-date data, ensure timely and accurate communication, and manage stakeholder communication effectively. Work Experience Necessary Work Experience includes: Some relevant work experience. Preferred Work Experience includes: Experience in quality assurance function. Qualifications Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience. Disclaimers and Policies Global Disclaimer: The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. US Only - Travel Frequency: Infrequent (approximately 1-4 trips annually) US Only - Physical Demands: General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs. Skills Adaptability, Analytical Thinking, Critical Thinking, Customer Service, Detail-Oriented, Information Technology Applications, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Quality Management, Regulatory Compliance, Risk Management, Testing Strategies, Test Planning How to Apply To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. 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