Homecare Coordinator

Manila, Metropolitan Manila Premiere Medical and Cardiovascular Laboratory Inc.

Posted today

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Job Description

Responsibilities

• Handles phone and walk-in inquiries.
• Keeps and maintains inquiry data or statistics.
• Sets patients appointments and conducts follow-ups.
• Manages the laboratory directory database.
• Coordinates with different departments.

Job Qualifications

• Graduate of any Bachelor's degree
• Excellent communication skills both oral and written
• Experience in Customer Service is Advantage
• Keen to details, organized, versatile, and can work under pressure with minimal supervision
• Fresh graduates are encouraged to apply

Benefits

• Company events
• Employee discount
• Paid training

Schedule: 8 hour shift

Supplemental Pay: 13th month salary, Overtime pay

COVID-19 considerations: To keep our employees as safe as possible, we\'ve installed clear plastic barriers, air purifier and provided PPE for technical staffs, face masks (N95 & Surgical), gloves and alcohol. Common surfaces are sanitized regularly.

Ability to commute/relocate: Manila: Reliably commute or planning to relocate before starting work (preferred)

This advertiser has chosen not to accept applicants from your region.

Patient Care Coordinator - Virtual Assistant

Posted 15 days ago

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Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services.

The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent communication. This role requires strong organizational skills, attention to detail, and a compassionate, professional approach to patient-facing responsibilities.

In addition to patient-facing coordination, the role will include assisting with therapist scheduling, timesheet review, and documentation tracking to ensure clinic operations run efficiently.

About Our Client: This is a remote position. The clinic takes a play-based approach, creating a fun, engaging, and family-centered environment where children thrive in their development. The team values collaboration, excellent communication, and proactive support for both families and therapists. Their culture is warm and supportive, with a focus on ensuring every patient and family feels cared for throughout their therapy journey.

Responsibilities

• Patient-Facing Responsibilities
• Maintain up-to-date therapy caseloads to ensure optimal utilization.
• Create and manage patient files in the clinic’s EMR system.
• Review intake paperwork for accuracy; confirm it is received 48 hours prior to appointments.
• Conduct intake calls with new patients and families.
• Schedule evaluations and ongoing appointments, coordinating with therapists for availability.
• Manage cancellations, follow the clinic’s cancellation policy, and work proactively to reduce missed visits.
• Maintain and manage the clinic waitlist, ensuring timely communication with families.
• Manage email communications with clients, ensuring professional and timely responses.

Operational & Administrative Support

• Review therapist timesheets for payroll purposes and track weekly hours in the clinic’s system.
• Assist with documentation review to ensure compliance and accuracy.
• Support coordination across therapists and admin staff for smooth clinic workflow.
• Manage and update email lists for client communication.

Requirements

• Prior experience as a Patient Care Coordinator, Medical Office Assistant, or Administrative Assistant in a healthcare setting (pediatrics experience preferred).
• Strong organizational skills with attention to detail.
• Excellent communication skills (verbal and written) with a professional and compassionate tone.
• Experience using EMR systems (clinic uses Practice Pro)
• Proficiency in Office 365 (Teams, SharePoint, Outlook) and comfort with digital scheduling and tracking tools.
• Ability to manage multiple responsibilities while maintaining accuracy and professionalism.
• Reliable, proactive, and able to integrate as a core member of the client’s team.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.

This advertiser has chosen not to accept applicants from your region.

Patient Care Coordinator - Virtual Assistant

Posted 22 days ago

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Job Description

Permanent

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client\'s growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic’s front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care. About the Practice The clinic is committed to providing personalized, patient-centered physical therapy services in a collaborative and supportive environment. With a focus on community care and building strong client relationships, they value professionalism, empathy, and reliability in every patient interaction. Why Join This Team? Mission-driven environment focused on patient care Opportunity to support a community-focused physical therapy practice Collaborative and compassionate team culture Direct impact on patient experience and satisfaction Responsibilities Answer phone calls, emails, and SMS patient inquiries Schedule and confirm appointments, follow-ups, and referrals Process intake forms and maintain patient records in EMR Verify insurance and coordinate with billing staff as needed Provide polite and professional customer service to patients Support front desk workflow, including reminders, forms, and general inquiries Collaborate with in-person staff to ensure smooth operations Tools & Platforms EMR: Prompt EMR Communication: Gmail Phones: Weave File Management: Google Drive Scheduling: Prompt EMR Scheduler Requirements 1+ year experience in healthcare admin, receptionist, or VA role Familiarity with U.S. insurance verification workflows preferred Strong communication and organizational skills Fluent spoken and written English Comfortable working U.S. business hours (Pacific Time) Benefits Competitive salary commensurate with experience Opportunities for professional development and growth Work in a dynamic and supportive team environment Make a meaningful impact by helping to build and strengthen families in the Philippines

This advertiser has chosen not to accept applicants from your region.

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