After Hours On-Call Scheduler

2 weeks ago

Philippines T-Mate Global Solutions Full time ₱240,000 - ₱360,000 per year

Are you organized, detail-oriented, and interested in supporting the healthcare industry?

We're looking for Virtual Assistants with Scheduling experience for our Homecare offices across the US.

Responsibilities:

  • Handle inbound and outbound calls from clients, caregivers, and applicants.
  • Coordinate client-caregiver visits efficiently.
  • Manage client and caregiver schedules and information using AxisCare or similar software.
  • Respond promptly to messages and voicemails.
  • Perform other necessary tasks as needed.

Requirements:

  • If you have a 6 months BPO or Virtual Assistant experience (preferably in the healthcare industry), we'd love to hear from you
  • Flexible to work at any shifts and willingness to work during the Holidays.
  • Familiarity with AxisCare or other similar scheduling software is a big plus.
  • Strong English communication is a must.
  • Reliable Equipment (Intel Core i5 or Ryzen5 with at least 8GB RAM) and minimum of 50mbps Fiber internet.

In return, we offer a supportive work environment where your efforts truly make a difference.

Job Type: Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

  • Opportunities for promotion
  • Work from home

Application Question(s):

  • How many inbound and outbound calls do you handle in a day?
  • How many appointments do you schedule in a day?
  • Do you have an experience handling cancelled and rescheduled appointments?

Work Location: Remote

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