Salesforce Admin/Release Engineer

Overview

Salesforce Admin/Release Engineer - CRM Systems at GitLab. This role combines Salesforce administration with DevOps practices to enable secure, automated deployments and robust platform operations as part of the platform engineering team.

• Manage complex deployments across Development, Sandbox, UAT, and Production environments, coordinating with cross-functional teams to ensure seamless delivery
• Implement automated testing and deployment strategies using tools like Salesforce DX, Copado, Gearset, or similar platforms
• Configure and maintain custom objects, fields, workflows, Process Builder, validation rules, and security settings to support evolving business requirements
• Oversee sandbox refreshes, data seeding, and environment maintenance to support continuous development and testing activities
• Execute data imports, exports, quality maintenance, and mass updates using Data Loader and other data management tools
• Monitor system performance, identify bottlenecks, and implement optimizations to enhance user experience
• Develop and maintain backup, disaster recovery processes, and rollback procedures for critical Salesforce data and metadata
• Partner with development teams to ensure smooth deployment of Apex classes, triggers, Lightning components, and other custom solutions
• Stay current with Salesforce platform updates, implement best practices, and drive adoption of new features and capabilities

• 4-5 years of Salesforce administration experience with deep platform configuration knowledge and user management expertise
• Hands-on release management experience using deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset
• Strong DevOps foundation with understanding of CI/CD pipelines, automated testing, and deployment strategies for Salesforce environments
• Multi-environment expertise managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs
• Data management proficiency including imports, exports, quality maintenance, and mass data operations
• Performance troubleshooting skills for resolving configuration issues, data problems, and user access challenges
• Version control knowledge with Git and understanding of branching strategies for Salesforce metadata
• Process-oriented mindset with experience in impact analysis, rollback procedures, and post-deployment validation

• Salesforce Administrator certification (ADM 201/211)
• Platform App Builder certification or other relevant Salesforce credentials
• Experience with specific deployment tools such as Gearset or Salesforce DevOps Center
• Track record of implementing automation and process improvements in Salesforce environments

The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.