Spanish bilingual call center agent
2 weeks ago
Overview
Our company, TASQ, has a new Spanish bilingual customer service representative role in Taguig City. The starting date for the job would be November 25, 2025.
Minimum Qualifications- Written and Verbal language proficiency in Spanish and English
- The candidate must have completed 2 years in college
- Preferably with at least 1 year of BPO experience
- Willingness to work on-site in Taguig on shifting schedules
- The candidate must have readily available work documents
- Benefits: HMO from Day 1, plus HMO Coverage for your dependents
- Paid Leaves
- Training and learning development programs
- Career advancement opportunities
- Customer Service Representatives assist customers with their concerns, understanding their problems and providing solutions through calls, chats, and/or emails (depending on the client's needs).
- Responsible for servicing the needs and concerns of customers
- Adhere to processes and policies implemented by the company and the client
- Identify customers needs, clarify information, and provide the correct solutions
- Build rapport and engage customers by going the extra mile
- Ensure proper documentation and manage productivity
- Understand set targets and take the necessary steps to ensure that they are met
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