Account Relationship Supervisor

16 hours ago


Pasay, Philippines SMDC Full time

SMDC Pasay, National Capital Region, Philippines Account Relationship Supervisor SMDC Pasay, National Capital Region, Philippines The Supervisor of Account Relationship Management is responsible for overseeing the timely and accurate release of various documents across multiple units, ensuring compliance with established processes and deadlines. Duties and Responsibilities Maintain and safeguard ARM Data (Centralized). Ensure timely performance and release of documents such as TY letter, CTS, DOAS, CCT/TCT, NOA among others. Analyze data gathered through generation of various reports from S4 Hana. Send e-greetings to clients for special occasions (e.g. holidays, birthdays) to enhance client engagement. Handle sending letters in relation to Anti Money Laundering compliance. Monitor EOP2 accounts until buyer receives a notice of acceptance. Supervise team to achieve goals/tasks. Perform other functions as may from time to time, be assigned by the Company. Qualifications Bachelor’s Degree related to Business Management and/or Customer Relations. Experience in account management, client services or a similar role. Supervisory or team leadership experience. Proficiency in software applications (MS Office, SAP, etc.) and internet navigation. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Customer Service Referrals increase your chances of interviewing at SMDC by 2x Get notified about new Account Supervisor jobs in Pasay, National Capital Region, Philippines . #J-18808-Ljbffr



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