Implementation Consultant I

4 weeks ago

Makati, Philippines ADP Full time

The Project Services Implementation Consultant is expected to independently manage concurrent projects and overall workload in accordance with ADP's Service Excellence standards and NAS Project Services best practices. Success is measured through client satisfaction surveys, project efficiency metrics such as duration and response times, quality and accuracy of project notes and documentation, and feedback from support teams, leaders, and internal partners.

Qualifications

Requirements include a Bachelor's degree in an HCM-related field, programming, or equivalent education and experience. Proficiency in PC navigation and experience managing multiple projects are essential. Prior experience in high-volume problem resolution, technical client services, and project management or training is advantageous. Knowledge of US Benefits & Payroll systems is a plus. Technical training or experience in HR, Payroll, Time systems, and industry certifications like PHR, CPP, or FPC are desirable. Experience in Business Analysis, Networking, Database Usage, and SQL is highly preferred.

Competencies
  • Leadership: Ability to lead projects without formal authority, working effectively with HR practitioners and internal partners.
  • Communication: Effective communication with stakeholders at all levels, active listening, clear conveyance of information, and conflict resolution skills.
  • Time Management: Ability to prioritize, delegate, and monitor tasks to ensure timely project completion.
  • Risk Management: Identifying, assessing, and mitigating project risks.
  • Planning and Organization: Developing and executing detailed project plans with clear objectives, milestones, and resource allocation.
About the company

ADP offers industry-leading online payroll and HR solutions, along with tax, compliance, benefit administration, and more.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations are provided for qualified applicants with disabilities, including disabled veterans. Requests can be made at or .

Federal law requires new hires to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score skills and responses. Bias-audit & data-use details are available at NYC applicants may request alternative processes or accommodations at or .

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