
US Bookkeeping Manager
2 weeks ago
We’re Hiring: US Bookkeeping Manager
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered
We are currently on the lookout for a US Bookkeeping Manager to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant
Role : US Bookkeeping Manager
Work Arrangement : Work From Home
Location : Philippines - Angeles/Makati
Schedule : Night Shift
Responsibilities- Manage allocation of Bookkeeping and Payroll workflows across your Experts, balancing capacity, skill, and deadlines
- Monitor daily workflows and ensure every step meets its SLA
- Own the quality of all bookkeeping and payroll work produced by Experts
- Review key workflow milestones such as accounts payable, end of month, BAS and IAS
- Act as first point of contact for Expert questions on bookkeeping, payroll, or platform nuances
- Lead, coach, and develop a team of Bookkeeper and payroll Experts
- Run regular 1:1s, feedback loops, and performance reviews
- Ensure Experts keep customer documentation, manuals, and process notes current
- Champion consistent process adherence and version control across the team
- Operational Finance or Public Practice Experience: 2+ years leading teams that deliver day-to-day accounting processes (AP/AR, reconciliations, payroll, month-end)
- Hands-on mastery of bookkeeping mechanics, payroll compliance, and the controls that keep a back office humming
- Cloud accounting native: Deep experience with Xero and QuickBooks Online, plus supporting apps such as Dext, Bill.com, Gusto, and Stripe
- Process-improvement mindset: Track record of tightening SLAs, automating manual steps, and standardising documentation and customer manuals
- Customer-facing confidence: Experience partnering with commercial and operational stakeholders to solve pain points
- Non-negotiable skills & requirements: Can work in local East Coast time
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