Operations Training Specialist

5 days ago

Pasig, Philippines Frankie's New York Buffalo Wings Full time

Duties and Responsibilities Lead end-to-end training activities, from scheduling to post-training evaluations. Supervise in-store training and confirm that trainees meet skill and behavior standards. Monitor trainee performance, provide feedback, and maintain detailed training records. Work with the team to improve training tools, content, and delivery methods. Manage training budgets and set up store simulations with all necessary materials and resources. Qualifications Candidate must possess at least a Bachelor's/College Degree in Business Administration or equivalent. Proven work experience as a Trainer, Training Specialist, or in an equivalent operational role (e.g., Restaurant Manager, Supervisor) with strong background in staff development and operational training. Must be willing to be assigned at Frankie’s Headquarters – Kapitolyo, Pasig and to be deployed to various sites or stores during New Store Openings and other training-related activities as needed. Must be willing to work extended hours and to work on weekends and holidays. What We Offer At Frankie's New York Buffalo Wings, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including: HMO Provision Generous paid time off and holiday leave Opportunities for career advancement and skills development Discounts on Frankie's products A positive and collaborative work culture #J-18808-Ljbffr

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