
Customer Success Specialist
20 hours ago
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionThe Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) position is primarily responsible for developing and pursuing business opportunities within the designated territory and/or assigned projects. Key responsibilities include driving business expansion, refining business strategies, diversifying the customer base, and consistently achieving sales targets. This field-based role offers the opportunity to be part of Roche Diagnostics\' sales team.
The OpportunityExecute effective sales strategies and initiatives in order to achieve or exceed sales targets within your assigned area.
Builds a deep understanding of each customer account – its structure, organizational dynamics, influential stakeholders inside and outside the account, and their priorities, decision-makers, and product preferences.
Oversee and ensure that statistical information such as census and pricing are provided to finance accordingly before the final proposal.
Build long-term value-based relationships by continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future, and adding value through creative solutions/products
Build credibility with customers and stakeholders at different levels by demonstrating business acumen, professional expertise, confidence, and effective communication.
Identify and develop business opportunities within the area of responsibility and collaborate across teams to ensure attainment.
Present and sell products to key decision-makers and stakeholders by analyzing customer needs and proposing solutions where applicable.
Collaborates with team and cross-functional groups to create exceptional customer experiences.
Ensure timely implementation and execution of all business activities, which align with company policies and SOPs and follow the highest compliance standard.
Who you are:
Bachelor’s Degree
Medical Technologist or related fields is an added advantage.
3+ years of sales-related experience, preferably in IVD, medical devices, or related fields.
Relevant and proven complex sales experience is preferred
Preferably with IVD market knowledge coupled with an entrepreneurial flair, resilience and a growth mindset.
Location: NCR
Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
#J-18808-Ljbffr-
Customer Success Specialist
1 week ago
, Metro Manila, Philippines Buscojobs Full timeAdmin Support/Customer Success/Escalations Specialist Location: Remote Job Type: Permanent This is a remote position. Position Overview As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus...
-
Customer Success Specialist
4 days ago
Manila, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱1,200,000 - ₱2,400,000 per yearJob Summary The Customer Success Specialist (CSS) plays a pivotal role in building strong, trust-based relationships between Cluey Learning and its customers. This role goes beyond resolving enquiries — it is about uncovering the core issues impacting the customer experience, providing meaningful solutions, and ensuring customers feel supported and valued...
-
Customer Success Specialist
4 days ago
Manila, National Capital Region, Philippines Roche Full time $60,000 - $100,000 per yearAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
-
Customer Success Specialist, SBG
2 weeks ago
Manila, Philippines RingCentral Full timeCustomer Success Specialist, SBG page is loadedCustomer Success Specialist, SBG Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R Customer Success Specialist, SBG Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not...
-
Customer Success Specialist
2 weeks ago
Manila, Philippines SiteMinder Full timeOverview SiteMinder Manila, National Capital Region, Philippines Join to apply for the Customer Success Specialist role at SiteMinder Get AI-powered advice on this job and more exclusive features. At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include...
-
Customer Success
2 weeks ago
Southern Manila District, Philippines Therainmakerfamily Full timeOverview The Customer Success Specialist plays a critical role in supporting various experiences throughout the Rainmaker customer experience. This position requires exceptional communication, problem-solving, and acute attention to detail to serve our customers at the highest level and deliver excellence and value with every interaction. This role includes...
-
Customer Success Specialist
2 weeks ago
Manila, Philippines Spocket Full timeOverview Spocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform. At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 100,000+...
-
Customer Success Specialist
3 weeks ago
Manila, National Capital Region, Philippines Spocket Full timeOverviewSpocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.At Spocket, we are on a mission to empower millions of online entrepreneurs. This is why we wake up every day. Today, Spocket enables over 100,000+...
-
Customer Success Specialist
4 days ago
Manila, National Capital Region, Philippines SupportYourApp Full time ₱1,200,000 - ₱2,400,000 per yearPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Remote Customer Success Specialist
2 weeks ago
Manila, National Capital Region, Philippines Tomedes Full time ₱300,000 - ₱600,000 per yearWe're #hiringJob Title: Remote Outbound Sales (Customer Success Specialist )Job Type: Freelance, Full-timeJob description-Prepare and send price quotes through chats and emails within the agreed SLA - 30 minutes-Perform quality checks on documents or videos prior to delivery to clients-Close deals with global customers (mainly from the US) by scheduled...