Csr- No Call Center Experience

Job Listings Summary

Csr No Call Center Experience jobs in Pasig

Call Center Express Hiring Tenured Agent

Customer Service Representative

Customer Service Officer

Customer Service Representative (Multiple postings)

Customer Service Advisor - UPA 2025

Customer Service Representative Phone Interview Up to 27k Package +20 SIGN ON BONUS

Customer Service Advisor - UPA 2025 (Cape Town)

Location and company details vary by posting. Some include Cebu IT Park – Lahug, Cebu City; Maasin, Iloilo; Cebu, Pasig, and Cape Town listings. Many postings include general customer service responsibilities, BPO experience preferences, and various benefits.

Job Description (Representative Highlights)

We present multiple postings with responsibilities that typically include handling customer inquiries via chat, voice, and email; resolving issues; maintaining customer records; and collaborating with internal teams. Qualifications commonly include: - Experience in a BPO environment or customer service (some entries require 1 year, others welcome fresh graduates). - Strong English communication (written and verbal). - Ability to work rotating or night shifts and onsite or hybrid setups. - Familiarity with CRM tools is a plus. - Educational requirements range from high school graduate to Bachelor’s degree (varies by posting). Locations include Cebu (IT Park – Lahug), Cebu City; Pasig; Maasin, Iloilo; and various international postings (e.g., Cape Town, South Africa). Salary and benefits vary widely by posting, with ranges such as Php 22,000–37,000 per month, signing bonuses, night differential, HMO, life insurance, and other incentives; some listings reference uncapped commissions and other performance incentives.

Some postings emphasize industry-specific work (telco, retail, finance, healthcare, etc.) and highlight opportunities for promotion and paid training, with a few noting virtual interview processes or same-day hiring processes.

Responsibilities (Representative Examples)

• Handle customer inquiries via chat, voice, and email channels.
• Provide prompt, accurate, and courteous responses to customer queries.
• Resolve product or service issues professionally; escalate when necessary.
• Maintain detailed records of customer interactions and follow-ups.
• Collaborate with internal teams to resolve complex issues.
• Process orders, returns, and other service-related requests.
• Assist customers with promotional inquiries and upsell where appropriate.
• Adhere to KPIs and company policies; ensure compliance and quality standards.

Qualifications (Representative Examples)

• Proven experience in a BPO/customer service environment handling multiple channels (chat, voice, email) is preferred.
• Strong communication skills; ability to multitask.
• Familiarity with CRM systems is a plus.
• Educational requirements vary: High School graduate or Bachelor’s degree typical; some postings welcome 6 months to 1 year of related experience.
• Willingness to work shifting schedules, including nights and weekends; on-site or hybrid arrangements.

Location Details

Locations mentioned include Cebu IT Park – Lahug, Cebu City; Cebu; Pasig; Maasin, Iloilo; and international sites (Cape Town, SA). Some postings specify on-site work; others mention hybrid or virtual processes.

Benefits and Perks

• Salary ranges vary by posting (e.g., Php 22,000–37,000 per month; with specifics like 13th month, night differential, and bonuses in some listings).
• Health insurance (HMO), life insurance, paid training, and other benefits.
• Opportunities for promotion, team events, and continuous training.

Other Notes

Some postings include procedural notes such as how to apply (online forms, chat-based interviews, etc.), and reminders about eligibility to work in specific jurisdictions (e.g., SA work authorization in related postings). Several postings reference posting dates (today, 1 day ago) or class waves for September start dates.

Content contains multiple job postings with varied requirements and benefits. EEO statements are included in some listings.

Expiry status: Not explicitly indicated in the provided content; no clear indicator that all postings are closed. If any specific posting indicates it is closed, it should be marked accordingly.

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