Records and Information Management Senior Analyst

1 week ago

Caloocan, Philippines Willis Towers Watson Full time

Responsibilities Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes (Gap Analyses) Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required Co‑ordinate and explain strategic remediation recommendations to process and system owners Provide consultancy support to business Data Owners around how they can remediate any gaps Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements Track completion of remediation milestones Report on progress, highlight, escalate and overcome any issues or barriers to delivery Establish strong relationships with process, system, risk and record owners Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines Qualifications Strong Communication & Collaboration : Exceptional written and verbal communication skills, with the ability to present insights to senior executives and work effectively in virtual, cross-regional teams. Records & Data Management Expertise : Solid understanding of legal and regulatory requirements for data retention, with hands‑on experience in lifecycle management and legacy data remediation. Project Leadership & Delivery : Proven ability to plan, lead, and implement retention and process improvement projects, demonstrating strong analytical, organizational, and multitasking skills. Continuous Improvement Mindset : Self‑starter with a detail‑oriented approach, consistently seeking ways to enhance operational efficiency and deliver high‑quality results. Technical Proficiency : Experience with Microsoft 365 Records and Information Management (RIM) tools preferred; adaptable fast‑paced environments and open to change. Min 10 years of overall business management experience in a complex, financial services, or professional services organization Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll RIM certification of industry qualification is desirable WTW is an Equal Opportunity Employer #J-18808-Ljbffr

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