Technical Business Analyst

2 weeks ago

Caloocan, Philippines Intogreat Solutions Full time

This is a remote position. The Technical Business Analyst will join the Information Technology (IT) team. Reporting to the Senior Technical Business Analyst, this position will assist in maintaining, management and ownership of our core line‑of‑business application. It is responsible for supporting the IT environment for all technical/integration and continuous improvement support including: business requirements elicitation and analysis, change management workflow, application support, application customisation, workflow development and data management. It involves working closely with key stakeholders from across the organisation and vendors/partners to improve business efficiency and productivity, reduce operational costs and be the face of IT for our core business platforms. Key Duties & Responsibilities L2/L3 Application support Application owner and champion Platform continuous improvement champion Data management Business requirements development and use case analysis User story development Standard operating procedure development Training material development and training Work closely with the Business Optimisation team to identify system improvements Liaise with vendors and suppliers to deliver business benefits and achieve business requirements and outcomes As required/requested, be prepared to carry out other duties and responsibilities Be prepared to assist other team members as required/requested As required, mentor and become involved in on-the-job training of others Participate in any relevant training programs as requested by the company May require working outside normal business hours as and when required to meet deadlines/objectives Requirements Senior-level skill set - the staff will not directly manage the team but will assist and oversee the 3 System Engr. Ideally with project management and product rollout experience Insurance experience is a plus Benefits Why IntoGREAT? Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity. Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles. Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us #J-18808-Ljbffr

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