BAS Product Development Head

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

The Product Development Lead is responsible for driving the development and execution of ICT products within the Cyber Security/Cloud/BAS domains. Reporting directly to the ICT Product Development Head, the Product Development Lead ensures that products are designed, developed, and launched successfully while meeting strategic goals, timelines, and customer requirements. This role focuses on coordinating cross-functional teams, leading product initiatives, and ensuring high-quality deliverables in line with the overarching product strategy.

DUTIES AND RESPONSIBILITIES: Product Development Oversight Project Leadership: Lead and manage product development projects within the Cyber Security/Cloud/BAS domain, ensuring timely execution and alignment with business objectives. Scope Definition: Work with the ICT Product Development Head to define clear product specifications and requirements for new product development and feature enhancements. Product Execution: Ensure the effective execution of the product development lifecycle—from initial concept through design, development, testing, and release.

Cross-Functional Collaboration Team Coordination: Collaborate with ISDP, ISG, NTG, Marketing, and operations teams to ensure alignment on product requirements and timelines. Stakeholder Engagement: Act as the primary point of contact between cross-functional teams and the ICT Product Development Head, ensuring transparency and effective communication throughout the product development process. Problem Solving: Address and resolve product development challenges, such as resource constraints, technical issues, and scope changes, ensuring smooth project delivery.

Product Design & Quality Management Technical Excellence: Work closely with the engineering team to ensure that the product is built to meet high technical standards and complies with relevant industry regulations and security protocols. Quality Assurance: Ensure that products meet quality standards through rigorous testing, validation, and iteration. Monitor bug fixes and technical refinements to ensure seamless product launches.

Market Alignment & Customer Focus Customer Insights: Stay informed of market trends, customer needs, and competitive offerings to ensure the product remains aligned with customer expectations and business objectives. Feedback Loops: Implement processes to gather and analyze feedback from customers and internal stakeholders, ensuring that the product continuously improves post-launch. Risk & Issue Management Risk Mitigation: Identify potential risks in the development process (timelines, resources, technical limitations) and implement strategies to mitigate these risks.

Issue Resolution: Proactively address issues that arise during the development phase, including technical obstacles, resource limitations, and scope changes. Performance Tracking & Reporting KPI Tracking: Define and track key performance indicators (KPIs) for product development, ensuring alignment with strategic goals and timelines. Status Reporting: Provide regular progress updates to the ICT Product Development Head and other stakeholders, highlighting key milestones, challenges, and achievements.

Continuous Improvement Process Optimization: Contribute to the continuous improvement of product development processes, ensuring greater efficiency, innovation, and scalability across projects. Knowledge Sharing: Foster a culture of knowledge sharing and cross-team collaboration, ensuring that lessons learned are captured and applied to future product development efforts. REQUIREMENTS: 5+ years proven experience in product development, preferably in within the ICT / Telco industry.

Proven experience in product management, preferably in ICT / Telco. Proven track record of providing new and innovative solutions to enhance product lines; Deep understanding of customer needs and behavior in the ICT space. Experience leveraging customer insights to drive product development and enhance user experience.

Familiarity with research administration is a plus. Level of Knowledge Knowledge of advanced principles of Product Lifecycle Management, business management, marketing and project management Familiarity with one or more the following industry framework: ITIL, TMFORUM Frameworx, COBIT, ISO 20000, ISO 27001, IFRS 15, IFRS 16 Ability to conduct market analysis and translate insights into actionable strategies Strong analytical, problem-solving, and decision-making skills Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels Ability to conduct market analysis and translate insights into actionable strategies Bachelor's Degree in any related field Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of

Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of

Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.

We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s

New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.