Studio Operations Manager
3 weeks ago
Studio Operations Manager – TikTok Content House
Posted today
Job DescriptionJob Title: Studio Operations Manager – TikTok Content House (Onsite in Manila)
Type: Full Time, Onsite
Department: Operations
Reporting to: Head of TikTok Commerce
Salary: Monthly + performance incentives
About Us
We\'re a U.S. direct-to-consumer brand with over $300M in revenue. Now we\'re bringing the next chapter of TikTok commerce to Manila — a large luxury content house with multiple studios and a modern kitchen set, built entirely for TikTok Shop, live selling, and Spark Ads.
This is not agency work. No client churn, no endless pitches. You\'ll work directly for a U.S. brand, with bigger budgets, better tools (Triple Whale + AI), and a clear growth path.
The Role
As Studio Operations Manager, you\'ll be the backbone of the house:
- Oversee daily operations across multiple filming rooms (Kitchen, Live Studios, UGC Studio).
- Manage scheduling for hosts, producers, moderators, editors, and creators.
- Ensure KPIs are hit: daily live uptime, content volume, CTR/CVR guardrails.
- Coordinate with our Media Buyer & Analyst to align output with Spark Ads and sales campaigns.
- Maintain company-provided structured SOPs to keep the studio running like a factory.
- Ensure content quality standards are met and support the team with FTC compliance training.
- Report on performance, spot bottlenecks, and drive continuous improvements.
What We\'re Looking For
- 5+ years in studio operations, live commerce, or content production management.
- Proven experience leading cross-functional creative teams.
- Familiarity with TikTok Shop, TikTok Live, and social commerce trends.
- Organized, KPI-driven, and comfortable running a content factory environment.
- Strong communication skills in English to collaborate with the U.S. growth team.
- Willing to work on Night Shift
Why Join Us
- Work in a luxury TikTok house built for creativity — not a cubicle.
- Take your skills to the next level with AI-powered workflows and U.S.-level budgets.
- Competitive pay + performance bonuses.
- Clear path to senior leadership as we scale TikTok operations globally.
If you\'re ready to run a TikTok studio like a well-oiled machine and want your work to directly impact a U.S. brand with proven scale, apply now
Job Type: Full-time
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
This role requires working the night shift onsite at our TikTok Studio in Metro Manila. Are you comfortable with this schedule and work arrangement?
Have you worked for any of these companies before?
Shoppertainment Live Inc.
Huskee Digital
Klaiya Digital
ByteDance – TikTok Philippines
Shopee Philippines
Lazada Philippines
Kumu
Posted 1 day ago
Job DescriptionResponsibilities:
- Assist in resource planning activities, including analyzing project requirements, forecasting resource needs, and identifying potential gaps or conflicts.
- Collaborate with team members to gather resource availability information, update databases, and maintain accurate records of resource allocations.
- Support the scheduling and coordination of resources for projects, ensuring optimal utilization and alignment with project timelines.
- Monitor and track resource allocation and utilization, providing regular updates and reports to leads and project managers.
- Assist in identifying and resolving resource allocation conflicts, working closely with stakeholders to find suitable resolutions.
- Contribute to process improvement initiatives by suggesting and implementing enhancements to streamline resource management workflows.
- Stay updated on industry trends and best practices related to resource management, sharing knowledge and insights with the team as appropriate.
- Provide administrative support as needed, such as preparing documentation, and maintaining relevant files and databases.
Key Responsibilities
- Monitor Project Triple constraints - Time, Cost & Scope; to ensure completion of project deliverables.
- Organize and Manage Client meetings - produce, maintain and distribute meeting minutes, project documentation, updates, status reports, project modifications, key deliverables and approvals for project stakeholders and task owners
- Manage project execution, including inputting project schedules, track status and adjustments, and ensure all milestones, actions and deadlines are met on-schedule.
- Ensure that tasks are delivered as per committed deadlines (SLA/KPIs)
- Follow up on action items with key stakeholders and task owners to ensure on-time project tasks
- Contributes as an effective team member and takes accountability for deliverables
- Creates value to clients independently- bringing excellent project and change management skills and past client experiences
- Deploys consulting best practice knowledge and techniques when undertaking work
- Performs rapid assessment of current landscape for clients and can provide insights around hypotheses and solutions
- Acts as a coach to client staff to support embedding capability
- Develops and manages knowledge for use across internal projects and the EY communities.
Posted 1 day ago
Job DescriptionThe Resource Specialist is a resource management and workforce planning specialist who activate the day-to-day operations of the resourcing function. Their role is to ensure we maximize business performance and deliver on our talent promise through proactive management of their talent pool. This is obtained by;
- Allocating the right people, to the right role, at the right time
- Supporting project demand prioritisation and supply augmentation
- Identifying and providing insight with regards to workforce planning and skills, capability and trends
The Resource Specialist is part of the regional resourcing team and acts as the key contact for the talent pool\'s strategic resource allocation and capacity management.
The Resource Specialist uses their specialist knowledge and relationships to ensure we maximize productivity and develop our talent through their on-the-job experiences.
Core Responsibilities
Winning in the Market
- Stakeholder Management – Responsible for managing key relationships within the talent pool
- Pipeline & Demand management – Ensuring direct connectivity between pursuits teams and the resource manager
High Performing Team
- Team Management – attend regional meetings, gather regular feedback, be involved in regional and area project initiatives, build relationships with other internal functions (recruitment, HRBP, learning)
- Experience Management – speak with Talent pool about desired experiences, identify opportunities to develop staff through experience, support Experience Management initiatives.
Operations
- Talent pool management & resource optimization – Actively managing bench, available capacity by understanding capability and proactively identifying opportunities for all available resources
- Resource optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity
- Experience management – Promoting identification and delivery of career experiences as part of every engagement
- Continuous improvement – Supporting roll out of initiatives on behalf of the resourcing leader and identifying opportunities to improve team performance.
Quality
Leakage management and data quality – Ensuring ubiquitous and effective use of key enablers and data quality that supports rapid decisions
Other Tasks
- Retain Booking (monitor forecast update and accuracy)
- New Joiners Onboarding (schedule, completion of checklist, welcome email)
- Monitoring of compliance (Discover Profile, MyCareer Hub, other mandatory eLearnings)
- Review of Internal code specific to Temporary Parking code activities.
- Consulting KPI Dashboard Updates (MTS, Util%, MCH, Retain)
- Initiate Time Transfer request for recovery of hours for processing
- Consulting email group IDs update
Posted 1 day ago
Job DescriptionQualifications:
Must be a graduate of Information Technology /Electronic and Communication Engineering/ Electrical Engineering
Must be okay with 100% onsite setup in Mandaluyong
With experience of workforce management or resource planning in telecom industry
Project Management Fundamentals and professional license is a plus
Job Functions:
Understanding project responsibilities and phases (plan)
Assists in assigning of personnel based on skills
Ensures all requirements of personnel are all valid as needed per project.
Daily monitoring of project based on plan (with template)
Update daily timesheet (KPI) of each personnel.
Ensures all tools, PPE needed per project are in good condition.
Fast learner and adaptability
Basic knowledge in MS Project tool
Time Management
Resource Management AssistantMandaluyong, National Capital Region ₱ Y OneComm Workhub Asia
Posted 1 day ago
Job DescriptionQualifications:
- Bachelor's degree in Electronics & Communications Engineering (ECE), Electrical Engineering, or IT.
- Experience in workforce management or resource planning within the telecommunications industry.
- Knowledge of project management fundamentals; a professional license is a plus.
Key Responsibilities:
- Support resource planning and allocation of personnel based on skills and project needs.
- Ensure all personnel requirements, tools, and PPE are valid, available, and in good condition.
- Monitor and track project progress daily using established templates.
- Maintain and update timesheets/KPI records of assigned personnel.
- Assist in ensuring projects are properly staffed and executed according to plan.
Posted today
Job DescriptionThe role-holder will need to be a committed individual, who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the ability to influence a team of senior stakeholders. The environment is dynamic and ever-changing, moving at the pace of our clients\' needs. The Resource Manager Analyst will be expected to understand the sense of urgency that is synonymous with the business. The pressure is high to resolve resourcing demands quickly, find creative solutions, and make autonomous decisions . The role reports into the Associate Director of Resource Management, based in the US.
- Manage the allocation of client facing staff to client projects at a global and regional level drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary
- Demonstrate the confidence and empathy to disrupt the status quo when necessary
- Be comfortable with staffing analytics, maintain resource management data integrity in the systems that support resource and project management decisions. Flag resourcing capability gaps as an input to hiring and to provide guidance into Learning & Development
- Demonstrating strong commercial awareness monitor and drive compliance to our financial management system, identify and propose solutions to resolve longer term patterns relating to forecast and actual utilization, monitoring and investigating discrepancies between the data and providing insight
- Build reports/dashboards to provide teams with improved insights for resource allocations, compliance, utilization, and metrics.
- Attend/participate in staffing and team calls.
- Collaborate effectively with global resource management colleagues to deploy staff for delivery team members in a manner that optimizes overall productivity while supporting their individual development objectives.
- Engage with the principals and other senior leaders to understand, plan for, and ultimately meet the resourcing demands of their pipeline using various reports and tools.
- Monitor and communicate current and near-term delivery capacity.
- Flag resourcing capability gaps to the Resource Management team as an input to hiring.
- Identify and resource within the US RWS COEs to client projects, business development opportunities, thought leadership and internal initiatives in a fast-paced environment.
- Appropriately escalate conflicts and unresolvable issues to leadership team for their support
Education, Skills, Experience & Specialized Knowledge
- Bachelor\'s degree or equivalent.
- Proven problem-solving skills with strong attention to detail.
- A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
- Strong written and verbal communication skills.
- Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
- Ability to demonstrate determination, diplomacy, and resilience.
- Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
- Prior experience in a resource management environment and a professional services environment is a plus.
- Proficient in Microsoft Office applications
- Experience with Smartsheet, PSA (Professional Services Automation) can CRM (Customer Relationship Management) is a plus.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more
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Job title
Location
Senior Resource Management ExecutivePosted today
Job Descriptionole Overview
We are looking for a Senior RME who will manage both employee lifecycle and account management for assigned clients in an outsourcing setup. This role combines HR operations, client servicing, and resource management to ensure smooth delivery and strong client relationships.
Key Responsibilities
Act as primary point-of-contact for assigned client accounts on HR/resource-related concerns.
Manage end-to-end employee lifecycle: recruitment, onboarding, performance, engagement, and offboarding.
Build strong client relationships, ensuring service delivery and addressing issues proactively.
Support workforce planning, training coordination, and retention strategies.
Ensure compliance with labor laws, client requirements, and company policies.
Qualifications
Bachelor\'s degree in HR, Psychology, Business, or related field.
3–5 years\' HR or resource management experience, ideally with account management exposure in BPO/outsourcing.
Strong client-facing, communication, and problem-solving skills.
Knowledge of Philippine labor laws and HR best practices.
Human Resource Management OfficerPosted 1 day ago
Job Description(1 Vacancy)
Job Description:
- Manage all recruitment-related activities and administrative tasks
- Identifying future hiring needs and developing job descriptions and specifications.
- Collaborating with hiring managers to understand staffing needs and develop job descriptions.
Posted today
Job DescriptionJob Description
We are opening our doors to passionate Human Resource Management interns who want to gain hands-on experience in the dynamic field of HR within a fast-paced, people-focused organization.
What You\'ll Do:
Assist in day-to-day HR operations including recruitment, onboarding, and employee documentation
Encoding of employee profiles through CHRIS (Corporate Human Resource Information System)
Help organize and support employee engagement activities and training sessions
Participate in resume screening, interview scheduling, and applicant tracking
Contribute to maintaining and updating employee records and HR databases
What We\'re Looking For:
• Currently enrolled in Human Resource Management, Psychology, or a related course
• Basic understanding of HR principles and labor policies
• Strong communication, organization, and interpersonal skills
• Eagerness to learn and ability to maintain confidentiality
• A team player with a positive, proactive attitude
No compensation provided
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