Vice President Information Technology

7 days ago

Muntinlupa, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full time

Get AI-powered advice on this job and more exclusive features. Position: Vice President Information Technology (IT) Work Schedule: Core Shift 8:00 AM to 5:00 PM EST (Night Shift PH Time) Location: Manila or Cebu (with hybrid and remote engagement) Overview We are seeking a highly experienced and strategic Vice President IT to lead and support technology operations across business centers in Manila and Cebu. This role oversees IT infrastructure, productivity tools, and technology-driven initiatives supporting over 6,000 employees in the Philippines. You will serve as a trusted business partner to site leaders and global technology teams, ensuring seamless IT operations, regulatory compliance, and alignment with enterprise strategies. Key Responsibilities Partner with site and enterprise technology leaders to achieve business and IT objectives. Lead IT strategy for Manila and Cebu sites, ensuring alignment with overall enterprise technology direction. Collaborate with business and operations leaders to shape technology solutions that meet site-specific needs. Oversee implementation of enterprise solutions, system upgrades, and infrastructure improvements. Drive vendor performance, SLA monitoring, and root cause analysis for infrastructure incidents. Ensure security compliance and regulatory readiness, including PEZA audits. Manage technology P&L for both sites and support cost optimization efforts. Foster continuous improvement through automation, simplification, and adoption of new technologies. Lead and motivate cross-functional IT teams, ensuring adherence to agile or waterfall methodologies. Communicate effectively with stakeholders, providing updates on IT initiatives, feedback integration, and technology performance. Mandatory Qualifications Bachelor's degree in Computer Science, IT, or Engineering. 15+ years of IT experience, with at least 3 years in leadership roles managing BPO technology infrastructure for 4,000+ users. Proven track record of managing EU S infrastructure, datacenter/network infrastructure, contact center technologies, and enterprise applications. Experience in program management, vendor management, and technology budgeting. Strong understanding of contact center technology trends and service providers. Experience with Scaled Agile Framework (SAFe) and certified SAFe professional. Ability to work night shifts and respond to 24/7 escalations when needed. Excellent communication, leadership, and stakeholder management skills. Preferred Skills Strong business acumen with an understanding of financial services processes. Demonstrated ability to drive change and deliver large-scale technology initiatives. Superior decision-making, problem-solving, and facilitation skills across cross-cultural teams. Hands-on experience linking business strategy to IT solutions for measurable business impact. Why Join Us This is a high-impact leadership role where you will shape the technology strategy for thousands of employees, partner with global stakeholders, and lead initiatives that directly improve business performance and employee productivity. You will have visibility at the senior leadership level and the opportunity to influence enterprise-wide IT decisions. Seniority level Executive Employment type Full-time Job function Information Technology Industries Individual and Family Services #J-18808-Ljbffr

  • Assoc. Vice President for Information Technology

    2 weeks ago

    Muntinlupa, Philippines Private Advertiser Full time

    The Associate Vice President (AVP) of Information Technology is a strategic leadership role responsible for overseeing the planning, development, and execution of IT initiatives that align with the organization’s business objectives. The AVP will lead cross-functional teams, manage enterprise systems, ensure cybersecurity compliance, and drive innovation...

  • Vice President, Information Technology

    3 weeks ago

    Muntinlupa, Philippines Synchrony Full time

    Job Description: Job Description Summary: The Vice President - IT is a senior level employee who will be responsible for the support of the business center personnel and technologies that support the infrastructure and productivity 6000+ SYF employees located in the Philippines working from our sites in Manila and Cebu or home in the region. Essential...

  • Vice President, Operations

    2 weeks ago

    Muntinlupa, Philippines Genpact Services LLC Full time

    Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...

  • Vice President – Collections Program Management

    4 days ago

    Muntinlupa, Philippines Private Advertiser Full time

    Job Title: Vice President – Collections Program Management / Collections Operations Department: Finance & Accounting / OperationsLocation: Alabang, Muntinlupa CityEmployment Type: Full-Time / PermanentReporting To: Senior Vice President / Global Head of Operations Candidates must have current Philippines work authorisation at the start of employment. Role...

  • Assistant Vice President, Inside Sales Practice Development/Enrollment Director

    4 weeks ago

    Muntinlupa, Philippines Synchrony Full time

    Assistant Vice President, Inside Sales Practice Development/Enrollment Director Location: Synchrony, Muntinlupa City, National Capital Region, Philippines Role Summary/Purpose This role reports to the SVP, Operations, with a dotted line to the VP, Inside Sales, and offers an exciting opportunity to lead a remote, high-impact team of Inside Sales Practice...

  • Business Analyst, Information Technology

    3 weeks ago

    Muntinlupa, Philippines Solaireresort Full time

    Solaire Resort Entertainment City | Full time Business Analyst, Information Technology Date Opened 06/04/2025 State/Province NCR Country Philippines Job Description POSITION SUMMARY TheBusiness Analyst, Information Technology is primarily focused on managing allfacets of technical projects to ensure deliverables are met within schedule,budget, and quality...

  • Information Technology Support Analyst

    2 weeks ago

    Muntinlupa, Philippines IGT Solutions Full time

    IGT Solutions Muntinlupa City, National Capital Region, Philippines Location Alabang, Muntinlupa City Philippines Work Arrangements Work from office Duties and Responsibilities 1+ years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond...

  • Operations Admin Assistant

    3 days ago

    Muntinlupa, Philippines Filinvest Group Full time

    FILINVEST COMPANY: Chroma Hospitality Inc.  She/He is responsible for the administrative needs of the Vice President of Operations and her tema and of the Chroma Hospitality Alabang Office.  RESPONSIBILITIES: Sees to it that the Office is clean at all times, especially own work are and the VP of Ops' OfficeRaises Purchase Request through Business...

  • Director of Operations

    1 week ago

    Muntinlupa, Philippines eClerx Full time

    Director of Operations eClerx Muntinlupa City, National Capital Region, Philippines Operations Director – Telco and Media Account Location: Alabang, Muntinlupa City (Work On-Site) Department: Operations Reports To: Vice President – Operations / Country Head Position Summary The Operations Director will be responsible for leading and managing the overall...

  • Technology Coordinator

    1 week ago

    Muntinlupa, Philippines Capital One Full time

    Technology Coordinator page is loaded## Technology Coordinatorlocations: Alabang, Muntinlupa Citytime type: Full timeposted on: Posted Todayjob requisition id: R Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Technology Coordinator**Summary:*** To provide technical assistance by answering questions and resolving problems on...