L1 Customer Success Agent
14 hours ago
Direct message the job poster from Telna This position is remote for candidates specifically located in the Philippines Overview Telna is seeking a full-time Customer Success Agent as an addition to our growing team. As we are a 24x7x365 operation, hours are rotational and can be day and night shifts. You must be able to work rotational schedules, including days and nights, with alternating rotations such as 6 days on / 3 days off or 5 days on / 2 days off, as required. Responsibilities Provide technical and customer support via Email, Phone and Live Chat with limited supervision. Maintain a high-level of product knowledge and demonstrate the product value propositions. Work effectively with other departments to collaborate and focus on creating the best possible customer experience. Perform routine network and infrastructure monitoring. Identify trends in customer issues and requests. Establishing and maintaining professional working relations with customers and colleagues. Occasional (paid) on-call requirements. Minimum Qualifications Must Haves: Fluent in English (both written and spoken). Excellent written, verbal, and interpersonal communication skills. Experience working remotely for global companies. Strong multitasking, analytical, organizational, and time management abilities. Skilled in identifying, isolating, and escalating technical issues within NOC environments. Experience with GSM, GPRS/EDGE, UMTS/HSPA, LTE, Voice/Data and Messaging Platforms, Mobile Data, WAN/LAN, and TCP/IP. Background in IT or NOC infrastructure operations, ensuring network, server, firewall, and asset security. Nice to Have Experience working with Freshdesk, Zendesk, HubSpot, or equivalent ticketing system. Experience working with JIRA Cloud, Monday.com, and Miro. Experience with MySQL or similar database management systems. Intermediate experience with Excel and other Office 365 products. #J-18808-Ljbffr
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Customer Service Agent
3 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeClient Profile: An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services. Position: Customer Service Agent - NO EXPERIENCE NEEDED Company Industry: BPO Company Work Location: Alabang, Muntinlupa Work Schedule: Shifting Schedule Salary: Php...
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Customer Service Agent
2 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeClient Profile: An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services. Position: Customer Service Agent - NO EXPERIENCE NEEDED Company Industry: BPO Company Work Location: Alabang, Muntinlupa Work Schedule: Shifting Schedule Salary: Php...
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CALL CENTER AGENT
2 weeks ago
Muntinlupa, Philippines LUMER UNIVERSAL MANAGEMENT SERVICES INC Full timeAbout the role We are seeking enthusiastic Call Centre Agents to join our dynamic team at LUMER UNIVERSAL MANAGEMENT SERVICES INC. As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional customer service and support. This is a full-time role based in Alabang Muntinlupa City Metro Manila. What you'll be doing...
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Customer Service Representative
2 weeks ago
Muntinlupa, Philippines GDV StackPh Full timeJob Opening: Call Center Agent (With or Without Experience) Location: Alabang (Open to Virtual Process) Salary Package: ₱22,000 – ₱30,000 Job Highlights: Open to both newbies and experienced call center professionals Virtual hiring process – apply and get interviewed online! Competitive salary package and performance incentives Opportunity...
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Alorica Alabang Muntinlupa
3 weeks ago
Muntinlupa, Philippines JobsAvenuePH Full timeOverview Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our...
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L2 Application Support
4 days ago
Muntinlupa, Philippines Geco Asia Pte LTD Full timeAbout GECO Asia GECO Asia is a leading IT services and solutions provider with a strong presence across the Philippines and Asia. We specialize in delivering tailored IT support, managed services, and business process solutions to ensure operational excellence for our clients. Our teams thrive in a collaborative, innovative, and growth‑focused environment,...
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Muntinlupa, Philippines JobsAvenuePH Full timeBuild Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare, Telco, E-commerce, Financial...
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Muntinlupa, Philippines JobsAvenuePH Full timeBuild Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare, Telco, E-commerce, Financial...
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Call Center Agent
1 week ago
Muntinlupa, Philippines Lexie Staffing co. Full timeJob Description Position: Customer Service Representative/Call Center Agent Location: Quezon City Provide satisfactory service to customers by fixing problems and offering solutions through calls, messages, and emails. Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Inclusion of government mandated benefits is...
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Muntinlupa, Philippines JobsAvenuePH Full timeJobsAvenuePH On-site - Muntinlupa Build Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site ! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare,...
