CALL CENTER AGENT
4 days ago
About the role We are seeking enthusiastic Call Centre Agents to join our dynamic team at LUMER UNIVERSAL MANAGEMENT SERVICES INC. As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional customer service and support. This is a full-time role based in Alabang Muntinlupa City Metro Manila. What you'll be doing Respond to inbound customer calls and inquiries in a friendly and professional manner. Provide accurate information, resolve customer issues, and ensure a positive customer experience. Maintain a thorough understanding of our products, services, and policies to effectively address customer needs. Document customer interactions and follow up on any outstanding items. Collaborate with team members to share best practices and contribute to process improvements. Adhere to company policies, procedures, and quality standards. What we're looking for Excellent communication and interpersonal skills, with the ability to adapt your style to different customer needs. Strong problem-solving and critical thinking skills to efficiently handle customer inquiries. Ability to work in a fast-paced, high-volume environment and remain calm under pressure. Proficiency in English, both written and verbal. Previous experience in a customer service or call centre role is preferred, but not essential. Commitment to providing outstanding customer service and a genuine desire to help others. What we offer Competitive salary and performance-based incentives. Opportunities for career development and advancement. Comprehensive training and ongoing support to ensure your success. Vibrant and collaborative work environment. Health and wellness benefits to support your wellbeing. About us LUMER UNIVERSAL MANAGEMENT SERVICES INC is a leading provider of innovative call centre solutions. We are dedicated to delivering exceptional customer experiences and supporting the growth of our clients. With a strong focus on innovation and continuous improvement, we offer a dynamic and rewarding work environment for our employees. Apply now #J-18808-Ljbffr
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Muntinlupa, Philippines JobsAvenuePH Full timeBuild Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare, Telco, E-commerce, Financial...
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Muntinlupa, Philippines JobsAvenuePH Full timeBuild Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare, Telco, E-commerce, Financial...
