Senior Payroll Specialist

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in Philippine payroll, labor laws and have a better understanding of Philippine taxation on compensation. You will be responsible for an end-to-end payroll processing while ensuring strict compliance with the Bureau of Internal Revenue (BIR), Social Security Systems (SSS), Pag-Ibig Fund (HDMF), PhilHealth (PHIC) and Department of Labor and Employment (DOLE) regulations. The candidate is also expected to be an employee who can resolve disputes and concerns in a timely manner, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you What you’ll do End to End Payroll Processing: Execute semi-monthly payroll processing (every 10th and 25th of the month), including the accurate calculation and processing of regular earnings, overtime, holiday pay, night differential, 13th-month pay, bonuses, leave conversions, and final pay. Create, validate, and upload bulk payroll files and system imports using the Sprout Payroll software (or other designated systems). Ensure timely disbursement of salaries through employee bank accounts and manage the end-to-end reconciliation of all payroll accounts. Statutory & Tax Compliance: Serve as the subject matter expert (SME) on the Philippine Labor Code and internal company policies related to employee compensation and benefits. Ensure full compliance and accurate remittance reporting to the BIR, SSS, Philhealth, Pagibig (HDMF) and DOLE. Assist the Team Lead with mandatory annualization activities (e.g., BIR Form 2316) and year-end reporting requirements. Employee Support & Audit: Handles the face-to-face inquiries of employees at Inoza, BGC Taguig site with regards to payroll information, payout, and any related payroll data ensuring timely and professional resolution of payroll disputes and discrepancies. Assist employees with statutory requirements (e.g., HDMF loan applications and Payroll Account Opening). Maintain complete, secure, and accurate payroll records and support documentation in compliance with filing retention policies. Perform regular audits of payroll reports, imports, and processes to minimize errors and support internal and external audit requirements. Management Support: Prepare detailed payroll and labor reports for the Payroll Team Lead, Finance Manager, Accountants, and HR Leaders as required. Support management in analyzing payroll data and performing any ad-hoc reporting or process assistance needed. Performs other functions that may be assigned from time to time. What you’ll bring Certified Payroll Professional (CPP) or equivalent is an advantage Experience working in a BPO, multinational environment is a plus Experience with Payroll software (Oracle, Workday, Sprout, ADP) is an advantage With at least 4 years of Philippine Payroll calculation and Annualization Customer focused, interpersonal skills Good Problem Solving skills and highly analytical Organized on Data Retention and Data Confidentiality Willing to render overtime when necessary 100% Onsite schedule, 11:00 AM to 8:00 PM Hybrid can be offered after regularization depending on the performance level What we offer Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time Location: BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City) Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon #J-18808-Ljbffr