Service Help Desk Engineer

2 weeks ago


Makati City, Philippines RIGHTSECURITY SOLUTIONS Full time

Key Responsibilities: Respond to and resolve incoming technical support requests via phone, email, or ticketing system. Troubleshoot hardware, software, and network issues across desktops, laptops, printers, and mobile devices. Install, configure, and maintain software applications and operating systems. Manage user accounts and access permissions through Active Directory, Office 365, and other systems. Escalate unresolved issues to relevant internal teams or third-party vendors. Monitor IT systems and proactively identify potential issues. Document incidents, problems, and solutions in the service desk knowledge base. Ensure high levels of customer satisfaction through excellent service delivery. Assist in onboarding/offboarding processes including equipment setup and user training.


  • Help Desk Operator

    4 weeks ago


    Cebu City, Philippines Ikon Solutions Asia Full time

    Bound for KSA A Help Desk Operator will provide fast and effective support to GPO personnel. A Help Desk Operator will be required to respond to queries over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. The Help Desk Operator will also be required to perform basic computer maintenance. A Help...

  • Help Desk

    2 weeks ago


    Makati City, National Capital Region, Philippines ScalableOS Full time ₱250,000 - ₱500,000 per year

    This is a remote position.SUMMARYThe Help Desk/Desktop Support Technician acts as the first point of contact for end-user support requests, delivering hardware, software, and network troubleshooting and assistance. The role supports daily IT operations for multiple clients, managing incidents and service requests with professionalism, accurate documentation,...


  • Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱300,000 - ₱600,000 per year

    YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

  • D&T Help Desk Analyst

    4 weeks ago


    Makati, Philippines CBRE Asia Pacific Full time

    D&T Help Desk Analyst – CBRE Asia Pacific Job ID: Posted: 03-Nov-2025 Service line: Corporate Segment Role type: Full-time Areas of Interest: Digital & Technology/Information Technology Location(s): Makati City - National Capital Region - Philippines About the Role As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic...


  • Quezon City, National Capital Region, Philippines IT Group Pte Ltd Full time ₱216,000 - ₱648,000 per year

    The Service Desk Engineer is responsible for providing Level 1 technical support andservice dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

  • IT Service Desk

    3 days ago


    Taguig City, Philippines Metacom Solutions Full time

    Metacom Solutions is urgently hiring for IT Service Desk Job Description: Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration,...


  • Taguig City, Philippines J-K Network Services Full time

    COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market. Position: Mandarin Pharmaceutical Help Desk Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work Location:...

  • Service Desk Engineer

    2 weeks ago


    Makati City, National Capital Region, Philippines ANTLABS PTE. LTD. Full time ₱40,000 - ₱80,000 per year

    As a Service Desk Engineer, you will act as the first point of contact for ANTlabs' customers to report issues and faults relating to our products for support and services.The primary objective of the role is to provide first time resolution. This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or...


  • Taguig City, Philippines J-K Network Services Full time

    Position: Mandarin Pharmaceutical Help Desk Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule Salary: Php 70,000 - Php 80,000 (High Base Salary + Language Allowances) Work Set-up: Hybrid Set-Up (3 days work at home and 2 days work on-site or vice versa)...

  • Service Desk Engineer

    3 weeks ago


    Makati, Philippines JK Network Services Full time

    Company Profile: A trusted provider of remote staffing and HR solutions based in the Philippines, this company helps global businesses build and manage high-performing teams. Position: Service Desk Engineer Company Industry: BPO Company Location: Makati City Schedule: Regular Schedule (Monday – Friday) Salary: Php 45,000 - Php 50,000 gross Work set up:...