Senior Technical Consultant

4 weeks ago


Manila, Philippines Fujitsu Full time

Senior Technical Consultant - ServiceNow Fujitsu Manila, National Capital Region, Philippines About Fujitsu We use technology to make happier lives… We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the Role As a Senior Technical Consultant within our ServiceNow team, your role is pivotal in delivering exceptional projects and services that ensure utmost customer satisfaction. You will leverage your expertise to provide hands‑on technical solutions, ensuring delivery aligns with ServiceNow best practices and meets client expectations. This role is open for candidates based in the Philippines or India and has a hybrid working setup, offering flexibility to work remotely and from our local offices. Responsibilities And Accountabilities Autonomous Expertise: Deliver technical solutions with precision and quality, whether independently or collaboratively, ensuring timely completion and client satisfaction. This includes specialized solutions for the ServiceNow Mobile App, from custom workspace interfaces to offline‑capable applications. Solution Delivery: Develop and implement ServiceNow solutions, integrating best practices and client requirements gathered through technical workshops. Design and build intuitive, role‑based mobile experiences using ServiceNow Mobile Studio and the Now Platform. Stakeholder Engagement: Build strong, trust‑based relationships with client stakeholders, influencing solutions around risk management, process improvement, and automation. Articulate the value and capabilities of the ServiceNow mobile platform to drive user adoption and mobile‑first strategies. Opportunity Identification: Proactively identify and communicate new opportunities within client accounts to Customer Success Managers and


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