
Service Advisor
4 weeks ago
Qualifications:
- Graduate of a four-year course in Business, Automotive, Engineering, or any related field.
- With at least 2–3 years of relevant experience and technical background in the automotive industry.
- Excellent oral and written communication skills.
- Customer service–oriented.
- Willing to be assigned in San Juan City, Metro Manila.
Job Overview:
- Communicate with customers to understand their needs and provide clear explanations of repair requirements to customers, sales personnel, and mechanics.
- Identify required services, perform diagnoses, and provide accurate estimates of time and costs.
- Assign tasks in the workshop and review/approve completed work.
- Manage service entries and warranty claims.
- Handle problem management and resolution effectively.
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